Case Evidence

Case evidence can be associated with either a product delivery or an integrated case. Each case evidence record is associated with a person / prospect person for whom the evidence relates and with a case for which the evidence is used to determine entitlement.

When associated with an integrated case, it can be shared across multiple product delivery cases within that integrated case. Maintaining evidence at the integrated case level streamlines evidence maintenance.

For example, if income evidence is required to determine eligibility for multiple product delivery cases, the income evidence can be captured and maintained at the integrated case level in the one income evidence type list. Although maintained in the same evidence list, the impact that the evidence will have on the product delivery cases will be dependent on their own rule sets.

Note: The organization can choose to configure evidence maintenance so that several products share the same evidence type. The configuration of evidence types occurs as part of product administration and is discussed in more detail in the Curam Dynamic Evidence Configuration Guide.