IBM 4610 SUREMARK POINT OF SALE PRINTER 4610 Firmware Update Support 4610FWUD.TXT March 1999 (C) Copyright 1996,1999 IBM Corporation UPDATING 4610 FIRMWARE The IBM 4610 SureMark POS printer has the capability to receive 4610 firmware updates from the host system unit to which it is attached for either RS485 (cable #7) attached or RS232 attached 4610 printers. The following mediums can be used to update the 4610 firmware: (I) 4610 Installation Utility Diskette Firmware Update (II) POSS for Windows 4610 Printer Firmware Update Program (III) 4690 OS 4610 Utility Program (IV) Alternative 4610 firmware update method via RS232 attachment cable Use the appropriate procedure below to update the 4610 firmware. But first download the latest level software from our support web site. Go to the following web page: (a) http://www.ibm.com/solutions/retail/ then click "support" (b) From the Terminal Hardware folder select 4610 Software Downloads Then select IBM 4610 Installation Utilities Diskette (V1.10 or later). (c) From the Peripheral Drivers folder select Poss for Windows Then select POSS for Windows Downloads (Version V1.4.2 or later). ----------------------------------------------------------------------------- (I) 4610 INSTALLATION UTILITY DISKETTE FIRMWARE UPDATE Use the 4610 Installation Utility Diskette to update the firmware in 4610 (RS485 or RS232) attached configurations that have a floppy diskette drive and a PC keyboard and display. Note: 4610 Installation Utility Diskette Version V1.11 or greater is required to use this utility. 1) Download the latest level 4610 Installation Utility Diskette from the web. 2) Insert the 4610 Installation Utility diskette in drive A: 3) Power On the system unit that has the 4610 attached (RS232 or RS485). 4) Select "Run Printer Utility" for RS485 or RS232 connection. 5) Follow the messages displayed to complete the firmware update. - Press "Enter" (OK) at the logo screen to proceed - Choose connection type (RS485 or RS232) For RS232 connections also make the following selections: (Refer to the 4610 Communications Mode Selections switches, located on the bottom rear of the 4610 printer to determine the following selections) - Communications port (Com1, Com2, Com3, Com4) - Baud Rate (9600 or 19200) - Control Flow (DTR/DSR or Xon/Xoff) - The press "Enter" (OK) to proceed - Select F10 (Menu) - Select "O" (Operations) - Select "A" (Advanced Options) - Select "U" (Update Firmware) - Press "Enter" twice to select the desired firmware image file (usually only the latest firmware image file is available for selection) - Press "Enter" again to commit [YES] to firmware update - The Information Screen will display firmware update percent complete NOTE: The 4610 flash update will take several minutes. DO NOT power off the host system or 4610 printer once the update has started. 6) After firmware update is complete: - The 4610 printer will be reset - Press "Enter" (OK) to confirm - Select Alt-X (Exit) - Press "Enter" to exit 7) Remove the diskette from drive A: 8) Enter Ctrl-Alt-Del to re-boot the system. ----------------------------------------------------------------------------- (II) POSS FOR WINDOWS 4610 PRINTER FIRMWARE UPDATE PROCEDURE Windows users with 4610 (RS485 only) can use the POSS for Windows 4610 Printer Firmware Update program (AIPFLD46.EXE) to update 4610 firmware. For additional information refer to the POSS Programming Reference and Users Guide Appendix "F" (GC30-3560) for additional information. Note: POSS for Windows V1.4.2 or greater is required to use this utility. (1) Copy the latest 4610 firmware update image file to C:\POS\BIN directory. 4610-TI1 or TI2 (AIP46MC.HEX) 4610-TI3 or TI4 (AIP46MCH.HEX) (2) Enter the following command to update the 4610 firmware. > AIPFLD46.EXE -S slot-number -P port-number -F microcode-file [-Q] (where slot number = 4610 slot number, usually = 1) (where port number = 4610 port number, usually = 17) (where microcode-file = c:\pos\bin\aip46mc.hex or aip46mch.hex) (where -Q = quiet mode installation (no progress information) (3) The 4610 flash update will take several minutes. ----------------------------------------------------------------------------- (III) 4690 OS 4610 FIRMWARE UPDATE PROCEDURE 4690 OS users with 4610 (RS485 only) attached to medialess terminals can update 4610 firmware (flash) by using the 4690 OS 4610 Utility Program function of 4690 OS. Note: 4690 OS level 9910 or greater is required to use this utility. (1) To invoke the Utility, press Ctrl S1, 95, Ctrl S2 keying sequence. (2) Press 729, Ctrl, S2 at the ENTER REQUEST prompt Then press 1,Ctrl S2 to continue. (3) Message T7175 will display to confirm flash update has started. The 4610 flash update will take several minutes. Message "T9514 Enter Request" will display after the 4610 flash update is complete. (4) Enter 99, Ctrl S2 to end the 4610 Utility. ----------------------------------------------------------------------------- (IV) ALTERNATIVE 4610 FIRMWARE UPDATE METHOD VIA RS232 ATTACHMENT CABLE Use the 4610 Installation Utility Diskette to update 4610 firmware for configurations that DO NOT have a floppy diskette drive and PC display and keyboard. Note: 4610 Installation Utility Diskette Version V1.11 or greater is required to use this utility. First obtain the following parts: (a) RS232 attachment cable (2 meter) P/N = 86H2192 - or - (b) RS232 attachment cable (4 meter) P/N = 86H2195 (c) 4610 Power Supply (for RS232 configurations only) P/N = 42H1176 Temporarily connect the 4610 to a host PC with floppy diskette drive, RS232 port, PC keyboard and display. 1) If the 4610 is currently attached to the host system unit that does not support a floppy diskette drive, disconnect the 4610 (RS485 #7) attachment cable and temporarily connect a RS232 attachment cable to the 4610. 2) Connect the 4610 to an alternate host PC with a floppy diskette drive drive via the RS232 port connector. 3) Follow the "4610 INSTALLATION UTILITY DISKETTE FIRMWARE UPDATE" procedure (I) above, starting with step (1) to complete the 4610 firmware update. 4) Re-connect the 4610 to the original host system unit using the original attachment cables. ----------------------------------------------------------------------------- 4610 FIRMWARE UPDATE LIMITATIONS The following limitations must be considered when updating firmware on the 4610 SureMark POS printer: 4610 firmware update cannot be performed if the 4610 currently has Model 4 Emulation Enabled. Temporarily disable 4610 Model 4 Emulation before starting a 4610 firmware update. After the firmware update is complete re-enable Model 4 Emulation. Refer to Enabling/Disabling Emulation instructions for additional information.