TOSHIBA Diagnostics for POS Systems and Peripherals

CD Operation

Version 7.4.0 August 2015

This release of Toshiba Diagnostics for POS Systems and Peripherals provides you the capability to run the diagnostics on a CD.

The Toshiba Global Commerce Solution (TGCS) Support web site contains an ISO file which is a CD image file. Once you download this file, you can burn it onto a CD using any of the commonly available CD burning tools.

This Document Includes:

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I. CD Diagnostics Setup Requirements

This package for diagnostics is intended for those customers who cannot use the memory key diagnostics package in their stores.

The file to download from the TGCS Support web site is tgcsposdiagvxxx-cd.zip (where xxx is the level of the diagnostics package. There will only be one CD package to choose.)

You should unzip the file and the resulting file will be tgcsposdiagvxxx.iso (where xxx is the level of the diagnostics package).

Using any of the commonly available CD burning tools, you can burn the ISO file onto a CD.

Once the CD is burned, you have a bootable CD that will boot to the Toshiba Diagnostics for POS Systems and Peripherals.

These are the instructions for using the CD:

1. If your system does not have an internal CD reader, attach an external CD reader to the system unit.

2. Put the CD into the CD reader.

3. Boot the system.

4. Get into the BIOS SETUP user interface to be sure the CD is listed before the normal primary boot source in the boot order setting panel. For example, if you normally boot your system unit from the hard drive, be sure the CD is listed before the hard drive in the boot order definition. Be sure you save this change and reboot the system. See the document Setting BIOS Boot Orders document in the DOC folder on the CD.

5. The system will boot from the CD.

6. You will be presented with the license screen, read and accept the license.

7. You are now on the main diagnostics panel. From this point on, the navigation is the same as the navigation on the memory key diagnostics.

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II. CD Diagnostic Differences

The CD based diagnostics are very similar to the memory key based diagnostics. You navigate in the same way, you have the same test and utility capabilities.

The major difference is that you cannot save the log files while you are running the CD based diagnostics. This shows up in the System Diagnostics and in the POS I/O tests and the Utilities. The reason you cannot save the log files is that there is no capability to write the log files to the CD.

Another difference is that booting to the bootable CD may take longer when compared to the memory key diagnostic booting time.

The last difference is in the amount of memory required to boot to the CD based diagnostics. In order to boot the CD based diagnostics package, you must have a minimum of 512 MB memory in the system unit.

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