Installing, configuring and starting Windows RAS (Remote Access Service) on the PC

In order find out whether you need to install RAS or not you need to perform the following tasks. Choose the appropriate platform for your PC.

Windows NT and Palm OS 3.1

On the PC:

  1. Click Start-- > Settings-- > Control Panel -- > Network settings
  2. Click the Services tab and check to see if Remote Access Service (RAS) is already installed in the Network Services list.

    If RAS is not installed, it may be necessary to install a new modem type and then install RAS.

    If RAS is installed, check that the correct modem is installed

  3. Create a new user on the system.

The procedures for these tasks are described in the following sections.

Install the modem

To install the modem, close the Network settings dialog and open the Modems dialog.

If a modem called 'Dial-Up Networking Serial Cable between 2 PCs' is installed, no modem installation is required and you can go directly to the Install RAS section.

If this modem is not installed,

  1. Click Add to start the Install New Modem Wizard.
  2. Select the Don't Detect My Modem check box and click Next.
  3. Click the (Standard Modem Types) Manufacturer and the Dial-Up Networking Serial Cable between 2 PCs modem.
  4. Click Next. A Port selection dialog is displayed.
  5. Click the port that the Palm cradle is plugged into and click Next to install the modem.
  6. Click Finish to close the wizard . The new modem is added to the list.
  7. Click Properties. Set the Maximum Speed to 19200
  8. Click Close to close the Modems dialog.

Install RAS

To install RAS:

  1. Click Control Panel-- > Network.
  2. Click the Services tab and click Add.
  3. In the dialog that is displayed, click Remote Access Service-- > OK. A Windows dialog asks for the location of some Windows NT files. These are either in the i386 directory of the boot partition (C:\i386\), or on the Windows NT CD-ROM (also in the i386 directory). When these files are installed, the Remote Access Setup dialog and the Add RAS Device dialogs are displayed.
  4. Click the Dial-Up Networking Serial Cable Between 2 PC modem in this dialog and click OK.
  5. In the Remote Access Setup dialog, click Configure to display a Configure Port Usage dialog
  6. Click the Dial out and Receive calls radio button and click OK.
  7. Click Network to display Network Configuration settings.
  8. Ensure the following:
  9. Click the Configure button next to the TCP/IP checkbox.
  10. Ensure the following:
  11. Click Close to close the Network dialog.
  12. Restart the PC when prompted to do so.

Create a new user

Use the following procedure to create a new user in order to access the PC via RAS. The current user must be logged in to Windows NT as an administrator.

  1. In the Administrative Tools folder of the Start menu, select User Manager.
  2. To add a new user, click User-- > New User.
  3. Give the new user an appropriate user name, for example palmuser, and password, for example mqe.
  4. Clear the User Must Change Password at Next Logon check box and select User Cannot Change Password and Password Never Expires.
  5. Click Dialin.
  6. Select the Grant dialin permission to user check box and click OK.
  7. Click OK to complete the addition of the new user to the system.
  8. Close the User Manager application.

To start RAS:

  1. Ensure that the HotSync manager is no longer running, because it uses the same port as RAS. If there is a red and blue HotSync icon in the system tray (on the task bar), right-click on it and click Exit.
  2. Click Start-- > Administrative Tools-- > Remote Access Admin.
  3. In the Remote Access Admin application, click Server-- > Start Remote Access Service. A dialog appears with the PC name in the text field.
  4. Click OK to start RAS.

Windows 2000 and Palm OS 3.5

On the PC:

  1. Click Start-- > Settings-- > Control Panel -- > Network and Dial-up Connections
  2. If the Incoming Connections option is not available,

    you need to install a new modem type.

    If the Incoming Connections option is available, check that the correct modem is installed.

  3. From the Network and Dial-Up Connections dialog, select Incoming Connections. Select the Users tab and select "Always allow directly connected devices such as palmtop computers to connect without providing a password".

The procedures for these tasks are described in the following sections.

Installing the communications cable

To install the modem, click Control Panel dialog and open the Phone and Modem Options dialog.

If a modem called 'Communication cable between two computers' is installed, you do not need to install a modem and may go directly to the Configuring the Incoming Connections option section.

If this modem is not installed,

  1. Click Add to start the Install New Modem Wizard.
  2. Select the Don't Detect My Modem check box and click Next. Windows will search for a modem connection.
  3. Click Next. (Standard Modem Types) Manufacturer and the Communications Cable between two computers model.
  4. Click Next. A Port selection dialog is displayed.
  5. Click the port that the Palm cradle is plugged into and click Next to install the modem.
  6. Click Finish to close the wizard . The new modem is added to the list.
  7. Click Properties. Set the Maximum Speed to 19200
  8. Click Close to close the Modems dialog.

Configuring the "Incoming Connections" option

To install RAS:

  1. Click Control Panel-- > Network and Dial-Up Connections.
  2. Click Make New Connection to start the Network Connection Wizard and click Next.
  3. Click Accept Incoming connections-- > Next.
  4. Click the Communications cable between two computers connection device and click Next.
  5. In the Incoming Virtual Private Connection dialog, click Do not allow virtual private connections-- > Next.
  6. In theAllowed Users dialog select Guest and click Next.
  7. In the Networking Connections dialog, ensure that Internet Protocol (TCP/IP) is selected (you do not need to clear the other check boxes that are selected) and click Properties.
  8. In the Incoming TCP/IP Properties dialog:
  9. In the Complete the Network Connection dialog, click Finish.

To start RAS:

  1. Ensure that the HotSync manager is no longer running, because it uses the same port as RAS. If there is a red and blue HotSync icon in the system tray (on the task bar), right-click on it and click Exit.
  2. From the Control Panel, select Administrative Tools-- > Remote Access Admin.
  3. In the Remote Access Admin application, click Server-- > Start Remote Access Service. A dialog appears with the PC name in the text field.
  4. Click OK to start RAS.


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