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The Solution Development process category exists to create solutions that will satisfy the requirements of the customers of IT -- including both the development of new solutions and the enhancements or maintenance of existing ones. "Create" includes options to build or buy the components of that solution, and then to integrate them. This process category encompasses the engineering and manufacturing of information technology products and services and includes the making or buying of solutions, systems, integration, and extensions to -- as well as maintenance of -- existing solutions. The basic unit of work is assumed to be a project. However, projects may vary from quite small and of short duration to very large and long term. The processes act together in a project driven context to create systems solutions for specific sets of stakeholder requirements. Solution Development is the creation and maintenance of solutions. A solution consists of software, hardware, and business processes to meet a need of the enterprise. Software development is provided by the Rational Unified Process(R). See the RUP Process Mapping for more information. |
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Relationships
Main Description
Processes in the Solution Development Category
* - Part of PRM-IT, but not core to ITSM. The process is described at a summary level. |
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