Solution Development
The Solution Development process category exists to create solutions that will satisfy the requirements of the customers of IT -- including both the development of new solutions and the enhancements or maintenance of existing ones. "Create" includes options to build or buy the components of that solution, and then to integrate them. This process category encompasses the engineering and manufacturing of information technology products and services and includes the making or buying of solutions, systems, integration, and extensions to -- as well as maintenance of -- existing solutions. The basic unit of work is assumed to be a project. However, projects may vary from quite small and of short duration to very large and long term. The processes act together in a project driven context to create systems solutions for specific sets of stakeholder requirements. Solution Development is the creation and maintenance of solutions. A solution consists of software, hardware, and business processes to meet a need of the enterprise. Software development is provided by the Rational Unified Process(R). See the RUP Process Mapping for more information.
Relationships
Main Description

Processes in the Solution Development Category

Solution Requirements* Systematic capture of the functional and non-functional requirements of the solution
Solution Analysis and Design* Creation of a documented design from solution requirements
Solution Build* Creation and assembly of solution elements
Solution Test* Validation and verification of implemented requirements
Solution Acceptance* Validation that the developed solution meets the needs of the stakeholders
* - Part of PRM-IT, but not core to ITSM. The process is described at a summary level.