Setting the problem determination level

Lets you set the level of information logged during a run. By default, only warnings and severe errors are logged. Typically, you change this log level only when requested to do so by IBM Software Support.

The contents of this log help determine the cause of a problem. Each remote location has a separate problem determination log, located in the deployment directory. Remote locations and the deployment directory at each location are properties of user groups.

To set the level of information logged and whether it is logged for all users or a representative sample:

  1. In the Test Navigator, expand the project until you locate the schedule.
  2. Right-click the schedule, and then click Open.
  3. In the Schedule Contents section, click the name of the schedule and scroll down to the Problem Determination section.
  4. Set Problem determination log level to one of the following:
    Option Description
    All, Finest, Finer, Fine Set these options only if you are requested to do so by technical support.
    Config Logs static configuration messages. Configuration messages, which include hardware specifications or system profiles, require no corrective action.
    Info Logs informational messages. Informational messages, which include system state, require no corrective action.
    Warning Logs warning messages. This is the default setting. Warning messages, which include cautionary events that might indicate potential problems, require no corrective action.
    Severe Logs critical and fatal errors. Critical and fatal messages interrupt normal program execution, and you need to take corrective action.
    None Turns logging off.
  5. To set a sampling rate, select Only sample problem determination information from a subset of users. The number or the percentage that you select is applied to each user group. If you are running user groups from remote locations, the number or percentage that you select is distributed evenly among the remote locations.
    Option Description
    Fixed number of users The number is applied to each user group. Assume that your schedule contains two user groups. One group contains 4 users, and one group contains 1000 users. If you sample 2 users, two users are sampled from each group.
    Percentage of users The percentage is applied to each user group—but at least one user will be sampled from each group. Assume that your schedule contains two user groups. One group contains 4 users, and one group contains 1000 users. If your sampling rate is 10%, one user is sampled from the first group, and 100 users are sampled from the second group. If your sampling rate is 25%, one user is sampled from the first group, and 250 users are sampled from the second group.
To view the Problem determination log, click File > Import > Log File, and import the appropriate Common Base Event XML log. For more information on importing this file, search for the Help topic "Importing a Log File."

Parent topic: Representing workloads

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