No support for using proxies to get around firewalls

If there is a firewall between the workbench collecting the data and the agent, and if the firewall is blocking the port that you require (10002 for Agent Controller communication, 9081 or 9446 for importing data from Tivoli® Monitoring for Transaction Performance [TMTP]), traditionally you would set up a proxy on a different port that would let you through the firewall. However, with the performance and problem analysis tools, this is not supported.

The only workaround is to get the network administrator to unblock the port you require, or move one of the machines.

Similarly, if there is a firewall between two machines in the application system; dynamic discovery will not work if the two agents are unable to talk to each other.

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