Preparing your environment

The upgrade can fail under certain conditions. Table 1 describes these conditions and how to resolve them.
Table 1. Troubleshooting solutions
Condition Solution
You currently have a Rational® ClearQuest® schema checked out. Check in your Rational ClearQuest schema.
Your Rational ClearQuest database is locked. Unlock your database. For more information about the installutil unlockschemarepo and installutil unlockuserdb commands, see the "Reference pages" in the Rational ClearQuest Online Help.
You have customized your schema to include Record Types or fields that have a ratl_ prefix. Contact IBM Software Support for Rational software products.


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