Starting and stopping Rational ClearQuest Web components

To stop and start Rational® ClearQuest® Web, you must stop and start two components: the Rational ClearQuest server and the Rational ClearQuest Web application.

The information in this section assumes that you have installed the Rational ClearQuest Web components to the default file system locations for the appropriate platform (that is, C:\Program Files\Rational on Windows and /opt/rational on Linux and the UNIX system). If you have installed in a different location, change the path in the instructions as appropriate.

Starting and stopping services on Windows

When you install the Rational ClearQuest server on a Windows host, the Rational ClearQuest Registry Server service is created and started on that computer. The service must be running for the Rational ClearQuest server to work properly. The registry server processes are as follows:
  • java.exe, which starts the Request Manager java.exe process, which in turn starts the java.exe process for the Request Manager
  • cqregsvr.exe
Java programs cannot run directly as Windows services; they must be wrapped in a program that runs the java.exe process as a subprocess. The process cqregsvr.exe is a wrapper for java.exe.

Starting and stopping services on Linux and the UNIX system

You can start and stop the Rational ClearQuest server process by using shell scripts in /opt/rational/clearquest/cqweb. When stopping the Rational ClearQuest server, always use the shutdown scripts. Do not attempt to kill the processes.

cqserver_shutdown
Stops the Rational ClearQuest server
cqserver_startup
Starts the Rational ClearQuest server (in the background)
cqserver_restart
Stops and restarts the Rational ClearQuest server (in the background)

The Rational ClearQuest server process includes the Rational ClearQuest registry server and Rational ClearQuest request manager.

When you install the Rational ClearQuest server components on Linux or the UNIX system, this daemon is created and started on that computer:

/opt/rational/common/java/bin/../bin/architecture/native_threads/ com.rational.clearquest.cqweb.jtl.JTLRegistryServer

This service uses the same ports that are used on Windows. For details, see Ports used by Rational ClearQuest Web.



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