Configuring Rational ClearQuest Web to use SMTP

You can configure Rational® ClearQuest® Web to use the SMTP mail transport protocol on Solaris systems.

If your configuration has multiple Rational ClearQuest Servers on Windows, you cannot use the E-mail Options tab of Site Configuration to set up the options for them. You must perform the following steps on each Rational ClearQuest Server machine in your configuration.

To configure Rational ClearQuest Web to use SMTP on Solaris:

  1. Review the /etc/mail/sendmail.cf file on the Rational ClearQuest Server machine to verify that it is configured properly.
  2. Using an e-mail client on the Rational ClearQuest Server machine, verify that you can send e-mail.
  3. Copy the file/opt/rational/clearquest/cqweb/cqserver/config/SendMail to this location in the root directory, creating subdirectories as needed:

    /.Rational/.Registry/ClearQuest/SendMail

  4. Edit the file /.Rational/.Registry/ClearQuest/SendMail , replacing the placeholder text with the appropriate configuration settings. For example:
    SendActive: 1
    ReplyTo: SomeGenericReturnAddress@mycompany.com

    For information about SMTP e-mail options, see in Site Configuration.

  5. Restart the Rational ClearQuest server.

If you change any of these Registry values on one Rational ClearQuest Server machine in your configuration, you must make the same change on the other machines.



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