Scenario 2: basic customer access

This is the most basic scenario where a set of customer users have no access to the Public Queries folder. This might be useful for cases where a customer is given a single user account to be used by all customer users.
This basic scenario provides a way to support a set of customer users who otherwise have no access to the Public Queries folder. This might be useful for cases where a client company is given a single user account to be used by all of that client's users.

The Security Administrator performs the following steps.

  1. Create a ClearQuest group called CustGroup.
  2. Add the ClearQuest user CustUserA to CustGroup.
  3. Provide account information on the user account CustUserA to ClearQuest users within client company A
  4. Grant No-Access permission to CustGroup on the Public Queries folder.

After completion of the above procedure, users from Company A can log on to ClearQuest database as the user CustUserA and have access to the one Personal Queries folder for that user. The user CustUserA can see the Public Queries workspace folder, but it will appear to be empty.

As is normal for Personal Queries, no other users can see anything in the CustUserA’s Personal Queries folder.



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