Change requests

A change request is the object that you use to record and track any type of change activity associated with your software development project. Rational® ClearQuest® stores change requests as records in user databases. You can create multiple record types to represent different types of change requests. Examples of change requests include defects, enhancement requests, and activities.

A change request's record type defines the fields, forms, and state transition model associated with the change request. As users work on change requests, they take actions to move the change request from one state to another. Examples of states include submitted, assigned, working on, resolved, and validated.



Feedback