C:\Program Files\Rational\Rational ClearQuest\mailreader.exe
The Rational E-Mail Reader window opens. The window consists of two pages:
This page lists the Rational ClearQuest® databases and Rational RequisitePro® projects that have e-mail accounts. Use this page to add the e-mail accounts you created for new databases and projects; see Creating mailboxes for the Rational E-mail Reader.
This page includes additional options and status information for the Rational E-Mail Reader.
The Rational E-Mail Handler verifies the user account with the Rational ClearQuest database.
The rest of the information in this step belongs in a concept topic or in the context information for this task. But not here.An e-mail message sent with the Rational E-Mail Reader might specify an action to be taken in response, and a field in the record where the response is appended in the message. If no action or field are specified in the e-mail message, the defaults you supply here are used instead.
For example, you might configure the Rational E-Mail Reader to use the SAMPL user database, and then select Defect as the record type, Modify as the default action, and Description as the default field. If a message about a Defect record in the SAMPL database does not specify an action or field for the response, a message is generated by using the Modify action and is placed in the Description field.
Select the Record Types, Default Actions, and Default Field Names and click Finish.
The Rational ClearQuest e-mail account is listed in the Databases and Projects page of the Rational E-Mail Reader.