Configuring site e-mail options for MAPI

The procedure to configure e-mail options for MAPI varies depending on whether the configuration includes a single Rational ClearQuest Server or multiple Rational ClearQuest servers.

Use one of the next procedures as appropriate for your configuration.

When using MAPI, all e-mail notification messages that Rational ClearQuest Web sends have the From and Reply To addresses of the domain user mail account set up for Rational® ClearQuest® Web to send e-mail notification. In our example, this address is MyDomainUser1@MyExchangeServer.

Configuring the site e-mail options for a single Rational ClearQuest server computer

To configure site e-mail options for one Rational ClearQuest server computer:

  1. Log in to the Rational ClearQuest Web client. Your user account must be set up with the (Rational ClearQuest) super user privilege.
  2. On the E-mail Options tab of the Site Configuration dialog box:
    1. In the Sending E-mail Status list, select Active or Inactive, as appropriate.
    2. In the Mail Transport Type list, select MAPI.
    3. In the MAPI Mail Server field, enter the name of your Microsoft Exchange Server. In this example, MyExchangeServer.
    4. In the MAPI Mailbox Alias field, enter the domain user mail account that Rational ClearQuest Web uses to send e-mail notification. In this example, the mail account is MyExchangeAlias1.

Configuring the site e-mail options for multiple Rational ClearQuest server computers

Perform these steps identically on each Rational ClearQuest Server machine in your configuration. Do not use the E-mail Options tab of the Site Configuration dialog box.

To configure site e-mail options for multipleRational ClearQuest server computers:

  1. Log in using the domain user name that Rational ClearQuest Web uses to send e-mail notification, in this example MyDomain\MyDomainUser1.
  2. In regedt32, edit your Windows Registry settings. To configure the same settings on each Rational ClearQuest Server machine, create a .reg file and then import it into the regedt32 editor.
    1. Create this key:
      HKEY_CURRENT_USER\Software\Rational Software\Email\SendMail
    2. Create these values under the SendMail key:
      • For SendActive, type one of these DWORD values: 1 for active, 0 for inactive.
      • For MailTransport, type the String "MAPI"
      • For MAPIServer, type the String value for the Microsoft Exchange Server, in this example MyExchangeServer.
      • For MAPIProfileAlias, type the String value of the domain user mail account that Rational ClearQuest Web uses to send e-mail notification, in this example MyExchangeAlias1.
  3. Restart the Rational ClearQuest Web Registry Server service.

If you change any of these values on oneRational ClearQuest Server machine in your configuration, you must make the corresponding change on the other machines.



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