If you experience a problem with your IBM software, you can use
the powerful IBM Support Assistant search function to search the available
knowledge bases to determine whether the resolution to your problem is already
documented.
You must download and install the IBM Support Assistant from Internet.
You can reach the IBM Support Assistant site by selecting IBM Support
Assistant (ISA) from the Help menu.
- Start the IBM Support Assistant, and click
the Updater icon
.
- Click the New Products and Tools tab, and
expand the Rational folder.
- Select the Rational products that you want to search for information
on.
- Click Install.
- Select the features you want to install and follow the instructions
for the license agreement.
- Restart the IBM Support Assistant.
- After restarting, click the Search icon
.
- In theSearch phrase field, type a search
term.
- Select the locations to search, and click Search.
If you need more information about how to use the
IBM Support Assistant, click the Help tab at the top
of the window.