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Save Time! Find Answers! Quickly get to where you need to be!

On the Web:

new_support_site Notice anything new?
We made it easier for you to find the information you need!
New Support task navigator


Find Answers!
Check out the updated self-help documents and improved organization that helps you get to the information you need!
new_content


new_support_tools
Tools to help you learn, troubleshoot and collaborate! 
Ever want to learn more about a product, but not sure where to go? Need better tools to help you troubleshoot? Or simply want to let us know about an enhancement you would like to see in your favorite Rational product?

New or Significantly Updated! = Totally new or significantly updated over the past 12 months.

Have feedback or suggestions for IBM Rational Support's web team?  Please fill out our Web Support feedback form.

On this CD:

Awards

Rational Client Support Wins the 2007 Kepner-Tregoe (KT) International Process Achievement Award for Client Service Excellence

IBM Workplace for Customer Support (IWCS)


New and Improved
Software Support tools
Rational eSupport content

Rational eSupport navigation & design

Licensing
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Passport Advantage


About Rational
Premium Support
Design Partner & Beta Programs
Rational Customer Support
Rational software



Important feature: This eGuide's content is portable. You may copy the entire CD to your local hard drive or LAN for easier use and/or sharing within your organization.

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CD Publication Date: January 2009
© Copyright IBM Corporation 
2009