Q:
Why was the IBM Software Support Toolbar (IBMSST) created
?
A: In one word, You.
We in IBM Software support realize that our website can
be at times difficult to navigate when looking for specific
content quickly. With this in mind, we have gathered the
most popular areas together for quick, easy access. IBMSST
allows you to search your choice of several IBM servers
for specific content using the powerful IBMSST search capabilities
instantly from wherever you are on the Web. It's now the
fastest, most convenient way to access our website, for
support related content such as:
- Technotes
- Downloads
- Documentation
- Contact
information
- Access
to our support tools
- ESR
[Electronic Service Request
- ISA
[IBM Support Assistant]
- AOS
[Assist On Site]
- And
much more.
Q:
How much does the IBMSST toolbar cost?
A: It's free!
Q:
I installed the IBMSST toolbar, but I don't see the toolbar.
Why?
A: If you don't see your Toolbar installed, on the Microsoft
Internet Explorer menu bar, click "View", select "Toolbars"
and click on the "IBM Software Support Toolbar" Toolbar
option.
Q:
How large is the IBMSST toolbar download file?
A:
The IBMSST Toolbar download file is currently less than
500K.
Q:
Does the IBMSST Toolbar contain any spyware?
A: No.
Q:
How do I uninstall the IBMSST Search Bar?
A: To uninstall your Toolbar, open the Toolbar Menu by clicking
on the IBM logo on the left side of the toolbar and select
"Uninstall Toolbar". Once you have finished, you will need
to close any other open browser windows for this uninstall
to take effect.
Q:
How do I add or remove buttons from the Toolbar?
A: Click on the IBM logo on the left side of the Toolbar,
and select "Toolbar Options" from the Toolbar menu. This
will open a "Real-time" Options menu with available Toolbar
options. Check the check boxes for options you would like
to see, deselect check boxes to hide options.
Q:
How do I hide my toolbar?
A: Click "View," which is located on the Internet Explorer
menu bar, select "Toolbars" and click on "IBM Software Support
Toolbar". This will toggle the viewing of your IBMSST Toolbar
from viewable to hidden. Repeat these steps to unhide the
IBMSST Toolbar.
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