Version 2003.06.00
This documentation (the “Work”) is protected under the copyright laws of the United States and/or other jurisdictions, as well as various international treaties. Any reproduction or distribution of the Work is expressly prohibited without the prior written consent of Rational Software Corporation.
Third party code is included with this product. This code is identified below, and is subject to separate licenses. Installation of Rational Download Manager indicates acceptance of these third party licenses.
Sun JavaTM 2 Runtime Environment (J2RE): This product includes the JavaTM 2 Runtime Environment (J2RE), Standard Edition, version 1.4.1, licensed from Sun under both the Sun Binary Code License Agreement and the J2RE Standard Edition Supplemental License Terms. See http://java.sun.com/j2se/1.4/download.html for more information, including a copy of the license. A copy of the license is installed with this product. This product includes code licensed from RSA Security, Inc. Some portions licensed from IBM are available at http://oss.software.ibm.com/icu4j/.
IBM Standard Windowing Toolkit (SWT): This product includes the Standard Windowing Toolkit (SWT), licensed from IBM under the Common Public License Version 1.0. See http://www.eclipse.org for more information, including a copy of the license. A copy of the license is installed with this product.
This document contains the release notes for Rational Download Manager. For information on other Rational products and services, please visit Rational Software's Web site at www.rational.com.
Rational Download Manager is a software download tool designed to improve your ability to obtain Rational software. Because many of the download files on www.rational.com are quite large, sometimes it is difficult to maintain a connection to the Rational servers through a browser long enough to successfully download them.
Rational Download Manager:
With Rational Download Manager you can download files in three different ways:
You are not limited to downloading only Rational files with Rational Download Manager. You can download files from any HTTP URL on a Web site as long as the files are not login protected and the HTTP URL does not redirect. Right click any HTTP URL that points directly to a downloadable file, and then select Rational Download Manager from the menu. This feature is available for Internet Explorer only and is not supported for Netscape browsers. For additional information on download methods, please see the Rational Download Manager Help files after installation.
Additional product documentation is available in the following locations:
Once you have installed and started Rational Download Manager, online help can be found in the Rational Download Manager help menu.
This section provides hardware and software configuration information for Rational Download Manager. There is no local server for this product (the client communicates directly with the www.rational.com Web site).
Ensure there is at least 42 MB of available free disk space on your computer's hard drive.
The following are the supported operating systems (including service pack level) and browsers for Rational Download Manager:
| Operating System | Service Pack | Browsers |
| Windows 98 | None | Internet Explorer 5.0 - 6.0 Netscape 4.75 - 4.79 |
| Windows XP | None, SP1 | Internet Explorer 6.0 Netscape 4.75 - 4.79 |
| Windows 2000 | SP2, SP3 | Internet Explorer 5.0 - 6.0 Netscape 4.75 - 4.79 |
| Windows NT 4.0a | SP6a and Security Roll-up Package | Internet Explorer 5.0 - 6.0 Netscape 4.75 - 4.79 |
Rational Download Manager is supported to install and run (with English text only) on operating systems with the following languages:
The installer for Rational Download Manager is approximately 18 MB. Uncompressed, it occupies approximately 42 MB on your computer's hard drive. It runs in a Java run-time environment (JRE) using its own installed JRE.
To install Rational Download Manager:
There are no known issues or special considerations regarding installation.
This is the first release of Rational Download Manager. If you have installed a beta version of this product, you should remove it from your system before installing this version.
Rational Download Manager includes a function to automatically download updated versions of itself from the www.rational.com Web site. Each time Rational Download Manager is loaded, it will contact the Web site and determine whether a new version has been released. You will be alerted if a new version is available and will be given a choice to download the update now or wait until later. If you download the update you will need to execute the download once it completes. You can do this by simply double-clicking the completed download in the status window of Rational Download Manager. In addition, you should then exit Rational Download Manager by right-clicking the Rational Download Manager icon in the system tray and selecting "Exit" so the new version can be installed.
Use of Rational Download Manager is governed by a license that is embedded within the installer. During installation you will be prompted to accept this license or you will not be able to continue installation. If you want to refer to this license prior to installation and you have received Rational Download Manager on physical media, please see the file entitled "License.rtf" in the "Rational Download Manager" directory which is found inside the "Rational Extras" directory.
Rational Download Manager will only install and run on the following Microsoft Windows operating systems:
Please see Client Requirements for further information on operating system, service pack, and browser compatibility.
There is no connection or integration whatsoever between Rational Download Manager and other Rational products. Rational Download Manager does not install onto the same directory as other Rational products and there is no use of, or interaction with, Rational common products. It does not interact in any way with installers, deinstallers, or other installed Rational products, and does not disrupt installation or deinstallation of Rational Suite.
Rational Download Manager includes functionality that allows users of Internet Explorer version 4.0 and later to download from any HTTP URL (logins and redirects are not supported) by right-clicking on the URL and selecting Rational Download Manager. This functionality is not supported on Netscape browsers. If you are using a Netscape browser, you should copy the URL, launch Rational Download Manager, and enter the URL directly by selecting "Download File from URL..." from the File menu.
This product may be used to download files from Web sites other than www.rational.com. However, Rational will only provide support for users downloading files from www.rational.com. If you are having difficulty obtaining files from another Web site, please contact the owner of that site for assistance.
The following are the known issues and/or change requests for this release of Rational Download Manager:
| Component | Defect/RFE Number | Description |
| Browser integration | RATLC00371108 | Right-click downloading is not supported in Netscape browser: Rational Download Manager includes functionality that allows users of Internet Explorer version 4.0 and later to download from any HTTP URL (logins and redirects are not supported) by right-clicking on the URL and selecting Rational Download Manager. This functionality is not supported on Netscape browsers. If you are using a Netscape browser, you should copy the URL, launch Rational Download Manager, and enter the URL directly by selecting "Download File from URL..." from the File menu. |
| Browser integration | RATLC00371049 | Error appears launching help using Netscape browsers: In some cases, Netscape browsers do not automatically register themselves appropriately with the Windows operating systems. The result can be that when the browser is invoked the browser generates an error message but then continues on to display the HTML appropriately. Please disregard the browser's error message in this case. It is a result of an incorrect configuration on the part of the browser. |
| System tray | RATLC00371075 | Selecting an option from the system tray menu causes Rational Download Manager to crash: In very rare cases, right-clicking the system tray icon causes Rational Download Manager to crash. If this occurs, please restart Rational Download Manager. |
| Installation | RATLC00371172 | Default installation doesn't work for users other than the user who installed the product: In some cases, installations performed by one user are not usable by another user. To resolve this problem, select the Preferences item from the File menu and switch the Download Directory and Temporary Directory settings to locations that are shared between all users on the system. Typically this error results from using default Rational Download Manager settings that force Windows to deny access to a specific user's directories. |
| Proxy server | RATLC00370973 | Rational Download Manager freezes if the proxy server is not responding: If you configure Rational Download Manager to use a proxy server and that proxy server fails to respond, then Rational Download Manager will freeze. Using the task manager, close Rational Download Manager, insure the proxy server is responding to requests, and then reopen Rational Download Manager. |
There are no known errors in the product documentation.
As stated in the copyright representation section above, third party code is included with this product. This code is identified below, and is subject to separate licenses. Installation of Rational Download Manager indicates acceptance of these third party licenses.
Sun JavaTM 2 Runtime Environment (J2RE): This product includes the JavaTM 2 Runtime Environment (J2RE), Standard Edition, version 1.4.1, licensed from Sun under both the Sun Binary Code License Agreement and the J2RE Standard Edition Supplemental License Terms. See http://java.sun.com/j2se/1.4/download.html for more information, including a copy of the license. A copy of the license is installed with this product. This product includes code licensed from RSA Security, Inc. Some portions licensed from IBM are available at http://oss.software.ibm.com/icu4j/.
IBM Standard Windowing Toolkit (SWT): This product includes the Standard Windowing Toolkit (SWT), licensed from IBM under the Common Public License Version 1.0. See http://www.eclipse.org for more information, including a copy of the license. A copy of the license is installed with this product.
This product may be used to download files from Web sites other than www.rational.com. However, Rational will only provide support for users downloading files from www.rational.com. If you are having difficulty obtaining files from another Web site, please contact the owner of that site for assistance.
Note: If your site has a designated on-site support person, please contact that person before contacting Rational Customer Support yourself.
To submit a support request via the web, please visit: http://www.rational.com/support/forms/supportrequest-new.jsp and then select Rational Download Manager. Additionally, you can request support via email or telephone from your local support center:
| Region | Telephone Number | E-mail address | Hours (Monday - Friday) |
| North and South America |
(800) 433-5444 |
8:00-21:00 EST | |
| Europe, Middle East, Africa | + 31 (0) 20 4546 200 |
8:00-18:00 MET | |
| Asia Pacific | +61 2 9419 0111 |
8:00-18:00 EAT |
When you contact Rational Customer Support, please be prepared to supply the following information: