Rational ClearQuest Service Release 2001A.04.01.293.012 Release Notes

August 2001

Copyright Information

Copyright ) 2001 Rational Software Corporation. All Rights Reserved.

Scope

This patch updates Rational ClearQuest v2001A by providing fixes for defects listed below in the Defects fixed in this release section.  Refer to the Installation Information section for details on installing this patch.  This section also includes information to understand issues related to installing this patch in conjunction with Rational ClearQuest MultiSite and other ClearQuest hot fixes.  This patch includes the following hot fixes:  RAMBU00014828, RAMBU00018961, RAMBU00019081 and RAMBU00021413.

 

Table of Contents

Scope. 1

Hardware/Software Information. 1

Getting Started. 1

Installation Information. 1

Compatibility Issues. 1

Defects and Changes. 2

Defects fixed in this release. 2

Files changed by this release. 2

List of known defects. 3

Contacting Rational Technical Support 3

 

Hardware/Software Information

No changes from Rational ClearQuest v2001A.04.00 release.

 

Getting Started

This section describes the steps involved in installing this patch.

Installation Information

Rational ClearQuest Service Release 2001A.04.01.293.012 is designed to be installed directly on top of ClearQuest v2001A.04.00.  This service release comprises this release notes file and a self extracting executable. Follow these steps to install this service release:

1.       If the ClearQuest web is installed on your machine you must ensure that the ClearQuest\WWW folder is not read-only.

2.       Run the self extracting executable ‘clearquest2001a.04.01.293.012.exe’.

3.       Enter the location of your existing ClearQuest or Rational Suite installation in the ‘Unzip to folder:’ field. Please be sure to provide the name of the folder that contains the ClearQuest folder.

4.       Press the ‘Unzip’ button to extract the service release into your installation.

No other configuration is necessary.  Users may immediately begin running the ClearQuest client.

Compatibility Issues

This patch is compatible with Rational ClearQuest v2001A.04.00 and with any Rational Suite v2001A products.  It is not compatible with previous releases of ClearQuest or Rational Suite.

 

In addition, please note that there are some issues with installing this service release over Rational ClearQuest v2001A.04.20 or hot fixes.  The following configurations are supported:

 

1.       With ClearQuest v2001A.04.00, installing one or more of the hot fixes followed by installing ClearQuest v2001A.04.01.293.012 followed by installing ClearQuest v2001A.04.20

2.       With ClearQuest v2001A.04.00, installing one or more of the hot fixes followed by installing ClearQuest v2001A.04.20

3.       With ClearQuest v2001A.04.00, installing ClearQuest v2001A.04.01.293.012 followed by installing ClearQuest v2001A.04.20

4.       With ClearQuest v2001A.04.00, installing ClearQuest v2001A.04.20

 

The following configurations are not supported:

1.       Installing ClearQuest v2001A.04.10.293.012 over ClearQuest v2001A.04.20

2.       Installing one or more of the hot fixes over ClearQuest v2001A.04.20

3.       Installing one or more of the hot fixes over ClearQuest v2001A.04.10.293.012

Defects and Changes

This section describes the defects that are fixed in this release along with a list of files that have been updated.

Defects fixed in this release

  1. RAMBU00014828:  Rational ClearQuest v2001 results set displays invalid Hebrew characters
  2. RAMBU00017554:  Upgrading to Rational ClearQuest v2001A fails when table ownership is changed improperly
  3. RAMBU00018752:  Trend charts display incorrect information by missing certain weeks
  4. RAMBU00018961:  Results set displays an error when logical database name is a number
  5. RAMBU00019081:  Scripts attached to buttons are not executed on ClearQuest Web
  6. RAMBU00021413:  Error occurs when opening the Advanced Query Editor on Windows NT
  7. RAMBU00021644:  Multiple ClearQuest licenses are consumed in certain instances

Files changed by this release

  1. common/admetadata.dll
  2. common/adprodinfo.dll
  3. common/cputil.dll
  4. ClearQuest/usrgui.dll
  5. ClearQuest/WWW/build.txt
  6. ClearQuest/WWW/commit/work_area_html.inc
  7. ClearQuest/WWW/images/cq_query_builder.jar
  8. ClearQuest/WWW/javaquery/request_handler.asp
  9. ClearQuest/WWW/version.txt

List of known defects

The Find functionality in Rational ClearQuest Web does not work as expected with this fix because of a defect, RAMBU00021640.  When the logical database name is numerical (eg: 123), the Find functionality will fail to find the record when you provide its entire id, such as 12300000032.  It works as expected when the logical database name is not included in the search string.  For example, ClearQuest Web will find the record whose id is 12300000032 if you just enter 32 in the Find control.

Contacting Rational Technical Support

If you have questions about installing, using, or maintaining this product, contact Rational Technical Support as follows:

Your Location

Telephone

Facsimile

E-mail

North America

(800) 433-5444

(toll free)

(408) 863-4000

Cupertino, CA

(781) 676-2460

Lexington, MA

support@rational.com

Europe, Middle East, Africa

+31 (0) 20-4546-200

Netherlands

+31 (0) 20-4545-201

Netherlands        

support@europe.rational.com

Asia Pacific

+61-2-9419-0111

Australia

 

+61-2-9419-0123

Australia

 

support@apac.rational.com

 

When you contact Rational Technical Support, please be prepared to supply the following information:

·         Your name, telephone number, and company name

·         Your computer.s make and model

·         Your operating system and version number

·         Product release number and serial number

·         Your case ID number (if you are following up on a previously-reported problem)