Technical Bulletin Number 59

TO: All Sites
FROM: Customer Support
DATE: 07/01/03
SUBJECT: Technical Bulletin Number 59

cleartool lsview -long Runtime Errors After Applying ClearCase Patches

IBM Rational has identified a problem in several recent ClearCase patch bundles that can cause cleartool lsview -long to hang, display error messages, and fail to enumerate all views in a region. The problem occurs on patched hosts running in environments where one or more views are inaccessible, and was caused by a change made to address defect RATLC00692195. This change exists in the following patch bundles.

ClearCase patch bundles
  • clearcase_p2002.05.00-24
  • clearcase_p2002.05.00.NT-22
  • clearcase_p4.2-31
  • clearcase_p4.2.NT-25 ClearCase LT patch bundles
  • clearcase_lt_p2002.05.00-11
  • clearcase_lt_p2002.05.00.NT-5
  • clearcase_lt_p4.2-14
  • clearcase_lt_p2001A.04.00.NT-14
  • clearcase_lt_p2001A.04.00j.NT-2

    If you have applied any of these patches and are experiencing problems with cleartool lsview -long, contact IBM Rational Customer Support.

    Any Questions?

    If you have any questions regarding the situations discussed in this Technical Bulletin, please contact Rational Customer Support via telephone, fax, or electronic mail as described below. For information regarding support hours, languages spoken, or other support information, click the Technical Support link on the Rational Web site at www.rational.com.

    Your Location Telephone Facsimile Electronic Mail
    North America 800-433-5444 toll free or
    408-863-4000 Cupertino, CA    		 408-863-4194 Cupertino, CA
    781-676-2460 Lexington, MA    		 support@rational.com
    Europe, Middle East, and Africa +31-(0)20-4546-200 Netherlands +31-(0)20-4546-201 Netherlands support@europe.rational.com
    Asia Pacific 61-2-9419-0111 Australia 61-2-9419-0123 Australia support@apac.rational.com

    Technical Bulletin Number 59 - 07/01/03