Technical Bulletin Number 54

TO: All Sites Using ClearCase on AIX 4.3.3.10
FROM: Customer Support
DATE: 1/20/03
SUBJECT: Technical Bulletin Number 54


Vendor Patch Required

IBM has discovered a defect in AIX 4.3.3.10 that could cause ClearCase server processes to hang. The defect has been fixed in IBM patch APAR IY36643. Customers running ClearCase on AIX 4.3.3.10 should apply this patch as soon as possible.

Any Questions?

If you have any questions regarding the situations discussed in this Technical Bulletin, please contact Rational Customer Support via telephone, fax, or electronic mail as described below. For information regarding support hours, languages spoken, or other support information, click the Technical Support link on the Rational Web site at www.rational.com.

Your Location Telephone Facsimile Electronic Mail
North America 800-433-5444 toll free or
408-863-4000 Cupertino, CA
408-863-4194 Cupertino, CA
781-676-2460 Lexington, MA
support@rational.com
Europe, Middle East, and Africa +31-(0)20-4546-200 Netherlands +31-(0)20-4546-201 Netherlands support@europe.rational.com
Asia Pacific 61-2-9419-0111 Australia 61-2-9419-0123 Australia support@apac.rational.com

Technical Bulletin Number 54 - 1/20/03