Rational has learned that two recently released patches for HP-UX 11.0 and 11.11 can cause the lock manager to hang on hosts being used as VOB servers. The following HP-UX patches are known to cause this problem:
Until HP has corrected this problem, Rational recommends that you avoid installing these patches on VOB server hosts. If you have already installed the patches, use the HP-UX swremove utility to remove them.
If you have any questions regarding the situations discussed in this Technical Bulletin, please contact Rational Customer Support via telephone, fax, or electronic mail as described below. For information regarding support hours, languages spoken, or other support information, click the Technical Support link on the Rational Web site at www.rational.com.
| Your Location | Telephone | Facsimile | Electronic Mail |
|---|---|---|---|
| North America | 800-433-5444 toll free or 408-863-4000 Cupertino, CA |
408-863-4194 Cupertino, CA 781-676-2460 Lexington, MA |
support@rational.com |
| Europe, Middle East, and Africa | +31-(0)20-4546-200 Netherlands | +31-(0)20-4546-201 Netherlands | support@europe.rational.com |
| Asia Pacific | 61-2-9419-0111 Australia | 61-2-9419-0123 Australia | support@apac.rational.com |
Technical Bulletin Number 52 - 11/12/02