This topic contains advice for dealing with some common problems that can arise when using the Message Brokers Toolkit.
When the uninstallation wizard for the Message Brokers Toolkit has completed, delete all remaining files and directories in the installation directory.
When the uninstallation wizard for the Message Brokers Toolkit has completed, do not remove any files or directories in the installation directory.
You can check whether other RAD products are still installed on the system:
Do not manipulate this properties file in any way; check only its size and existence.
14-Nov-2005 1:12:18 AM), Uninstall, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling CDI Delete Directory (b_updater_start_cdi_refcount_info) (14-Nov-2005 1:12:18 AM), Uninstall, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling CDI Delete Directory (b_updater_start_updater_workspace) (14-Nov-2005 1:12:19 AM), Uninstall, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, err, An error occurred and product uninstallation failed. Look at the log file C:\Documents and Settings\Administrator/wmbt_uninstall.txt for details. (14-Nov-2005 1:12:20 AM), Uninstall, com.ibm.rational.cdi.wrapper.CDIDeleteDirectory, err, ProductException: (error code = 601; message="err"; additional data = [Unable to delete C:\Program Files\IBM\MessageBrokersToolkit\6.0\.\updater\workspace : ServiceException: (error code = -30020; message = "The system cannot find the path specified. (3)"; severity = 0)]) STACK_TRACE: 13 ProductException: (error code = 601; message="err"; additional data = [Unable to delete C:\Program Files\IBM\MessageBrokersToolkit\6.0\.\updater\workspace : ServiceException: (error code = -30020; message = "The system cannot find the path specified. (3)"; severity = 0)]) at com.installshield.product.actions.DeleteDirectory.deleteDirectory(DeleteDirectory.java:82) at com.installshield.product.actions.DeleteDirectory.uninstall(DeleteDirectory.java:39) at com.ibm.rational.cdi.wrapper.CDIDeleteDirectory.uninstall(CDIDeleteDirectory.java:124) at com.installshield.product.service.product.PureJavaProductServiceImpl. uninstallProductAction(PureJavaProductServiceImpl.java:1947) at com.installshield.product.service.product.PureJavaProductServiceImpl. uninstallProductComponent(PureJavaProductServiceImpl.java:2521) at com.installshield.product.service.product.PureJavaProductServiceImpl. uninstallSoftwareObject(PureJavaProductServiceImpl.java:2406) at com.installshield.product.service.product.PureJavaProductServiceImpl. access$8(PureJavaProductServiceImpl.java:2346) at com.installshield.product.service.product.PureJavaProductServiceImpl$Uninstaller. execute(PureJavaProductServiceImpl.java:3870) at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41) at java.lang.Thread.run(Thread.java:566) (14-Nov-2005 1:12:20 AM), Uninstall, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling CDI Delete File (b_updater_start_delete_updater_flag) (14-Nov-2005 1:12:20 AM), Uninstall, com.installshield.wizard.platform.win32.Win32ProductServiceImpl, msg1, uninstalling CDI Reference Install (b_updater_start_install)
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