Scorecards view

The Scorecards view allows users to monitor groups of Key Performance Indicators (KPIs), based on some configurable business perspectives, where for each KPI, information is available for the KPI relative to its target value.

A scorecard is a set of performance measures that are linked to objectives and goals of a specific business area. Business users select the KPIs pertaining to their various areas of responsibility and place them in perspectives (categories) on their scorecards. On the Scorecards view, users can easily watch the runtime values of vital numeric KPIs, monitoring them against their defined targets.

Scorecards view

This view requires a business measures model that contains numeric KPIs with defined targets. Otherwise, the KPI status, target, and score will not be displayed in the view mode. For KPIs with non-numeric values, the Scorecards view displays the KPI value, and an N/A (not applicable) icon instead of KPI status.

Scorecards typically include four perspectives: Financial, Customer, Learning and Growth, and Internal Business Process. These are the default perspectives. As well, you can define additional perspectives to satisfy your performance measurements and goals. Within each perspective, you can monitor one or more KPIs in a business measures model. In the view mode, the perspective lists the KPIs runtime values, along with their targets and scores.

You must configure the data that your scorecard will display at run time. You must have administration privileges to set the configuration. Configuring tasks include:

The configuration saved by the Administrator can be personalized later by other roles, provided that they have access to the view edit mode, for example, the Privileged User role. Personalization includes modifying the displayed columns (Value, Target, and Score), the view layout, and the icons representing the KPI value status.


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