To identify the reason for installation errors and problems, examine the following log files that are used by the WebSphere® Business Monitor Launchpad and installer.
For problems with the Launchpad or the installation of prerequisites, look at %TEMP%\launchpad-monitor.log on Windows® platforms and /tmp/launchpad-monitor.log on the AIX® platforms.
For problems with the creation of the WebSphere Business Monitor databases, look at <Monitor_Home>\install\logs\db2Create<DBName>Out.log, where <DBName> is the database type, such as State for the State database.
For problems with the installation of the Monitor Server component, look at MonitorAppInstallOut.log, MonitorAppInstallErr.log, MonitorConsoleInstallOut.log and MonitorConsoleInstallErr.log located in <Monitor_Home>\install\logs\
For problems with the installation of the Dashboard Client, look at DashboardClientDeployOut.log, DashboardClientDeployErr.log, and Deply_WBIMon.log located in <Monitor_Home>\install\logs\
For problems with the installer, look at %TEMP%\WbimInstall.log on Windows platforms and /tmp/WbimInstall.log on the AIX platforms.
For problems with the uninstaller, look at %TEMP%\WbimUninstall.log on Windows platforms and /tmp/WbimUninstall.log on the AIX platforms.