You may see these messages if errors occur while you are working
with the Scorecards view.
- CWMDC4500E - Unable to display content due to an internal error.
- Explanation
- The system cannot display the requested information.
- Action
- Refresh your Web page.
- Or, close your Web browser window and open a new one.
- Or, contact the administrator who can determine the appropriate action
based on the error details and the logs files.
- CWMDC4501W - The Business Measures model that the view is configured
to use does not exist.
- Explanation
- While displaying the scorecards perspectives of the selected KPIs, the
system found that the business measures model that the KPIs belong to and
that was used in the previous configuration was deleted.
- Action
- Reconfigure the view, and select another business measures model.
- CWMDC4502W - The following Business Measures Groups: business measure
groups names do not exist in the latest Business Measures model version.
- Explanation
- While initializing the previously saved configuration of this view, the
system found that one or more business measures groups were deleted and not
found in the latest imported version of the business measures model.
- Action
- Reconfigure the view, and select another set of KPIs that belong to the
latest imported version of the business measures model.
- CWMDC4503W - The following KPIs: KPIs names that belong to the
Business Measures Group: business measure group names do not exist
in the latest Business Measures model version.
- Explanation
- While initializing the previously saved configuration of this view, the
system found that the KPIs belonging to a certain business measures group
and used in the previous configuration were deleted and not found in the latest
version of the imported version of the business measures model.
- Action
- Reconfigure the view, and select other KPIs from the business measures
group.
- CWMDC4504E - The Business Measures Group: business measure group
names does not exist in the latest Business Measures model version. This
view needs to be reconfigured.
- Explanation
- While displaying the gauges of the selected KPIs, the system found that
the business measures group to which one or more KPIs belong was deleted and
not found in the latest imported version of the business measures model.
- Action
- Reconfigure the view, and select another business measures group.
- CWMDC4505E - The KPI: KPI names does not exist in the latest
Business Measures model version. This view needs to be reconfigured.
- Explanation
- While displaying the selected KPI of one or more scorecard perspectives,
the system found that a KPI was deleted and not found in the latest imported
version of the business measures model.
- Action
- Reconfigure the view, and select another KPI.
- CWMDC4508E - A database error has occurred while retrieving the information
of the Business Measures model: business measures model name.
- Explanation
- While displaying the scorecard perspectives or while configuring the view,
the system could not retrieve the information of a certain business measures
model from the database.
- Action
- Check the error details and log files to diagnose the error, and then
contact your Database Administrator.
- CWMDC4509E - A database error has occurred while retrieving the information
of the Business Measures Group: business measures group name.
- Explanation
- While displaying the scorecard perspectives or while configuring the view,
the system could not retrieve the information of a certain business measures
group from the database.
- Action
- Check the error details and log files to diagnose the error, and then
contact your Database Administrator.
- CWMDC4510E - A database error has occurred while retrieving the information
of the KPIs: KPIs names that belong to the Business Measures Group: business
measures group name.
- Explanation
- While you were configuring the view or while the system was displaying
the scorecard perspectives, the system could noto retrieve the information
of one or more KPIs that belong to a certain business measures group.
- Action
- Check the error details and log files to diagnose the error, and then
contact your Database Administrator.
- CWMDC4800E - You must select a perspective.
- Explanation
- You must select a perspective to change its data.
- Action
- Select a perspective from the perspectives list.
- CWMDC4801E - Only one perspective must be selected.
- Explanation
- You can change the data of one perspective only one at a time.
- Action
- Remove the multiple selections from the perspectives list, and select
one perspective.
- CWMDC4802E - Type a name that does not contain # or @ character.
- Explanation
- You changed the name of an existing perspective, or defined a new perspective
with a name that contains the characters # or @. These two characters are
not allowed to be part of the perspective name.
- Action
- Remove the # and @ characters from the perspective name.
- CWMDC4803E - Another perspective has the same name.
- Explanation
- Each perspective should have a unique name.
- Action
- Change the perspective name to a unique name.
- CWMDC4804E - At least one perspective must be added.
- Explanation
- To configure the settings of the Scorecards view,
add at least one perspective.
- Action
- Add one or more of the existing perspectives, or define a new perspective
and add it.
- CWMDC4805W - Delete selected perspectives?
- Explanation
- This message asks you to confirm that you want to delete
the perspectives.
- Action
- Click Yes to delete, or No to return without deletion.
- CWMDC4806E - No KPIs are added to the following perspectives: perspective
name.
- Explanation
- Perspectives should not be empty. At least one KPI must be defined for
each perspective you are configuring to be part of the Scorecards view.
- Action
- Add at least one KPI to each perspective you want to show in the Scorecards view.