Configuring ServiceMax activities

Selecting fields from the ServiceMax object to map is one of the tasks you must complete to configure a ServiceMax activity. For more information about the configuration tasks in the Checklist, see the help topic for the specific ServiceMax activity.

About this task

For some of the fields in the endpoint, you can create configuration properties to supply the values for these fields. An icon is displayed when you click in a field that supports a configuration property and a configuration property of the same type has already been configured for the project.

Procedure

  1. In the Checklist, select Configure. The Configure panel opens.
  2. Click Browse... to select a ServiceMax object type. The Choose a ServiceMax Object window shows all the ServiceMax objects that are associated with the Studio activity.
  3. Select an object type from the list.
    Note: Custom object types end with a double underscore c ( __c ). For example: CustomerPriority__c

    Enter a character or string in the Search for an Object Type field and Studio filters the object types and only shows the object types that match the filter criteria. (Optional) Click the refresh icon to retrieve the latest ServiceMax object types.

  4. Click OK.

    All the fields that are associated with the object type you selected are displayed.

  5. In the Object Field Preferences section, select the fields to map.

    By default, all fields are selected. You can choose to clear any field that you do not want to show in the map. A global check box allows you to select and clear all fields at once.

    Note: The Id field is required for many activities. For these activities, the Id field is disabled and you cannot clear this field.



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Timestamp icon Last updated: Tuesday, 27 September 2016


https://www.ibm.com/support/knowledgecenter/en/SS3LC4_7.5.3/com.ibm.wci.doc/SerMax_Configuring_Activities.html