Troubleshooting and support

Troubleshooting techniques and self-help information help you identify and solve problems quickly. This topic provides potential solutions for issues you would have with the Cryptographic activities.

OutOfMemoryError exception thrown

Problem: The following exception is thrown when you use the PGP Encrypt activity, for FTP transfer of .zip file or a .tar.gz file:

Internal error: java.lang.OutOfMemoryError: Java heap space (data size is over 10MB)

Cause: Insufficient default heap allocation when starting App Connect Studio.

Solution: Increase the heap allocation when starting App Connect Studio, by giving the following command: CastIronStudio.exe -J-Xmx1024m.




Feedback | Notices


Timestamp icon Last updated: Tuesday, 27 September 2016


https://www.ibm.com/support/knowledgecenter/en/SS3LC4_7.5.3/com.ibm.wci.doc/PGP_troubleshooting.html