Creating and editing a RightNow SOAP API endpoint
RightNow SOAP API endpoints contain the connection information that Studio and the Integration Appliance use to connect to the RightNow CRM instance. You can create multiple endpoints that refer to separate instances.
About this task
Note: Before creating a RightNow SOAP API endpoint, you need to download and install the RightNow SOAP API connector.
Any changes you make to the RightNow
SOAP API endpoint, including configuration properties, affects all
the orchestrations that use that endpoint, as the edits are global,
not local.
For information about downloading and installing the connector, see Downloading and installing plug-in connectors
To create and edit a RightNow SOAP API endpoint, complete the following steps: