There are several Web-based resources for researching and resolving problems related to WebSphere® ESB. The following sections provide more information about some of the main resources for diagnosing and fixing problems.
The official IBM site for providing tools and sharing knowledge about problems with WebSphere ESB is the support page at http://www.ibm.com/software/integration/wsesb/support/.
http://www.ibm.com/support/search.wss?q=websphere+enterprise+service+bus
The Developer Domains are IBM-supported sites for enabling developers to learn about IBM software products and how to use them. They contain resources such as articles, tutorials, and links to newsgroups and user groups. You can reach the WebSphere Developer Domain on the IBM developerWorks Web site. Additional information about WebSphere ESB can be found on the IBM developerWorks Business Integration Zone.
The IBM Support page at http://www.ibm.com/support/us/ provides documents that can save you time gathering information needed to resolve this problem.