There are four primary conditions under which you are unable to
access the Common Base Event browser.
Conditions
- "Cannot find server"
- The server is unavailable. When you attempt to launch the event browser
URI, a "Cannot find server" browser page will be returned, which indicates
that the server is unavailable. In this case, you need to contact the server
administrator to determine the cause of the problem.
- "File not found"
- The server is available; however, the event browser application may not
be installed or started on the server. When you attempt to launch the event
browser URI, a "File not found" browser page will be returned, which
indicates that the server is available, but the URI is not available on that
server. In this case, you need to contact the server administrator to determine
the cause of the problem.
- Logon panel appears
- The server and the event browser are available; however, you have not
been mapped to the proper role to allow access to the event browser. You will
be prompted with a logon panel. When you enter your userID and password, attempting
to log in, the login will fail. In this case, you need to contact the server
administrator to get the proper authorization to launch the event browser.
- Error message on "Get events" panel
- The server and the event browser are available, and you have the proper
authority to gain access; however, the Common Event Infrastructure server
is unavailable. An error message will be displayed on the event browser Get
Events panel, when you click the Get Events button. The error information
is logged to the message log.