WebSphere Enterprise Service Bus for z/OS, Version 6.2.0 Operating Systems: z/OS


IBM Support Assistant

The IBM Support Assistant is a free local software serviceability workbench that helps you resolve questions and problems with IBM software products.

The Support Assistant allows you to do the following:

ISA includes specific support for a large number of IBM products and versions of IBM products including:
The product specific support includes diagnostic aids and tools to automatically gather log, trace, and configuration data and send it to IBM as part of a PMR, this also works over a cell. Many of the WAS tools are also applicable to WebSphere Process Server and WebSphere ESB. Some of these tools that are available with ISA include:

ISA updates are made throughout the year and are not tied to product release schedules. ISA also includes IBM Guided Activity Assistant (IGAA), a step by step guide to information and tools to resolve problems.


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Timestamp icon Last updated: 21 June 2010


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