If a silent installation using a response file fails, you
can examine log files and error messages to determine what went wrong,
and make changes to your response file.
Before you begin
For information about using the response file for a silent
installation of
WebSphere® ESB, see
Installing silently.
To
troubleshoot a silent product installation, perform the following
steps.
Procedure
- Check your response file to make sure you are precise when
supplying option values in the file so that the installation program
can read the values. Incorrect specifications affect the
silent interface of the installation wizard. For example, always use
the correct case within property names, which are case-sensitive.
In addition, always enclose values in double quotation marks. If the
error is an incorrect option value, the InstallShield MultiPlatform
program displays a warning message that you must confirm and stops
the installation.
- Compare your response file to the responsefile.wesb.txt file that is
shipped with the product to make the necessary corrections. This file
is in the install_image/WBI directory. After correcting
the file, reinstall.
- Review commonly found error messages in Messages: installation and profile creation
and augmentation.
- Examine log files. See the descriptions of
relevant log files listed in Installation
and profile creation log files.
- Certain events can prevent InstallShield MultiPlatform
from starting the installation wizard silently (for example, not having
enough disk space to launch the installation wizard). If your installation
fails and there is no information in the installation logs, record
entries for events that cause the ISMP program to fail to start the
installation wizard.
The syntax of the install command for logging
such events is as follows:
On AIX® platforms: install -options "/usr/IBM/WebSphere/silentFiles/myresponsefile.txt"
-silent -log

On HP-UX and Solaris
platforms: install -options "/opt/IBM/WebSphere/silentFiles/myresponsefile.txt"
-silent -log
On i5/OS® platforms: install -options responsefile.wbis.txt -silent -log log.txt @ALL
Note: On i5/OS platforms: You
must change to the directory that contains the copied DVD image. Example:
/MYDIR/WBI
On Linux® platforms: install -options "/opt/ibm/WebSphere/silentFiles/myresponsefile.txt"
-silent -log
On Windows® platforms: install.exe -options "C:\IBM\WebSphere\silentFiles\myresponsefile.txt"
-silent -log # !C:\IBM\WebSphere\silentFiles\log.txt @ALL
- For other tips on troubleshooting your installation, see Troubleshooting
installation.
- If your profile did not create successfully, see Recovering
from profile creation or augmentation failure.