Because IBM® WebSphere® ESB is built on IBM WebSphere Application Server, the function that you are having problems with may be provided by the underlying WebSphere Application Server. You might want to consult troubleshooting information in the WebSphere Application Server documentation.
WebSphere ESB is built on WebSphere Application Server Network Deployment, version 6.1.
For more information about troubleshooting in WebSphere Application Server, see the topic "Troubleshooting and support" in the WebSphere Application Server Information Center.