A product fix might be available to resolve your problem.
About this task
To get product fixes, perform the following steps.
Procedure
- Obtain the tools required to get the fix.
- Determine which fix you need. Check the list of WebSphere® ESB recommended
fixes to confirm that your software is at the latest maintenance level. Check
the list of problems fixed in the IBM® WebSphere ESB fix
readme documentation that is available for each listed fix pack and refresh
pack to see if IBM has
already published an individual fix to resolve your problem. To determine
what fixes are available using IBM Support Assistant, run a query on fix from
the search page.
Individual fixes are published as often as necessary to
resolve defects in WebSphere ESB.
In addition, two kinds of cumulative collections of fixes, called fix packs
and refresh packs, are published periodically for WebSphere ESB,
in order to bring users up to the latest maintenance level. You should install
these update packages as early as possible in order to prevent problems.
Note: Fixes
specific to the underlying WebSphere Application Server product may also be
obtained from the WebSphere Application Server Support Site or from
the WebSphere Application
Server Support team. Fixes for individual APARs for WebSphere Application Server generally
can be applied without affecting WebSphere ESB.
However, consult with the software requirements page before updating WebSphere Application
Server with cumulative collections of fixes (fix packs). First check to see
that the cumulative fix has passed certification, or contact the Support team
for verification.
- Download the fix. Open the download document and follow the link
in the Download package section. When downloading
the file, ensure the name of the maintenance file is not changed. This includes
both intentional changes and inadvertent changes caused by certain web browsers
or download utilities.
- Apply the fix. Follow the instructions in the Installation
Instructions section of the download document. For more information,
see the "Installing fix packs and refresh packs with the Update Installer"
topic in the Installing WebSphere ESB documentation.
- Optional: To receive weekly notification of fixes and
updates, subscribe to My Support e-mail updates.