WebSphere Enterprise Service Bus, Version 6.2.0 Operating Systems: AIX, HP-UX, i5/OS, Linux, Solaris, Windows


Recovery: Analyzing the problem

For all unplanned system events, a set of basic recovery procedures can be leveraged at the point of identification.

There are several well defined steps to situational analysis. The steps are listed below.

  1. Define the question
  2. Gather information and resources (observe)
  3. Form hypothesis
  4. Perform experiment and collect data
  5. Analyze data
  6. Interpret data and draw conclusions that serve as a starting point for new hypothesis

For each production scenario the symptoms that initiate a recovery action may vary.

It is important to follow the guidelines for situational analysis and take the corrective action relative to the symptoms that are presented.


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Timestamp icon Last updated: 21 June 2010


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