Troubleshooting
Use log files or some parameters to troubleshoot problems with your help system.
Subtopics
Clearing the cache before restarting the help system
To fix errors in the update log file related to loading features or plug-ins into your help system, clear the cache and then restart.
Checking the workspace log
Use the workspace log file to find and troubleshoot problems with your help system.
Troubleshooting a help system that won't start
If the help system does not start, try one of these suggestions.
Refreshing a TOC after adding or changing plugins
When you use the update feature of the help system, the help system should refresh the navigation. If that does not happen, you can manually refresh the help system TOC.
Parent topic:
Administering a help system
Related concepts
Overview of administering the help system
Related tasks
Starting the help system
Stopping the help system
Updating the help system
Viewing the help system