WebSphere Enterprise Service Bus, Version 6.2.0 Operating Systems: AIX, HP-UX, i5/OS, Linux, Solaris, Windows


Troubleshooting a silent installation

If a silent installation using a response file fails, you can examine log files and error messages to determine what went wrong, and make changes to your response file.

Before you begin

For information about using the response file for a silent installation of WebSphere® ESB, see Installing silently.

To troubleshoot a silent product installation, perform the following steps.

Procedure
  1. Check your response file to make sure you are precise when supplying option values in the file so that the installation program can read the values. Incorrect specifications affect the silent interface of the installation wizard. For example, always use the correct case within property names, which are case-sensitive. In addition, always enclose values in double quotation marks. If the error is an incorrect option value, the InstallShield MultiPlatform program displays a warning message that you must confirm and stops the installation.
  2. Compare your response file to the responsefile.wesb.txt file that is shipped with the product to make the necessary corrections. This file is in the install_image/WBI directory. After correcting the file, reinstall.
  3. Review commonly found error messages in Messages: installation and profile creation and augmentation.
  4. Examine log files. See the descriptions of relevant log files listed in Installation and profile creation log files.
  5. Certain events can prevent InstallShield MultiPlatform from starting the installation wizard silently (for example, not having enough disk space to launch the installation wizard). If your installation fails and there is no information in the installation logs, record entries for events that cause the ISMP program to fail to start the installation wizard.

    The syntax of the install command for logging such events is as follows:

    For AIX operating system On AIX® platforms:
    install -options "/usr/IBM/WebSphere/silentFiles/myresponsefile.txt" 
            -silent -log
    For HP-UX operating systemFor Solaris operating system On HP-UX and Solaris platforms:
    install -options "/opt/IBM/WebSphere/silentFiles/myresponsefile.txt" 
            -silent -log 
    For i5/OS operating system On i5/OS® platforms:
    install -options responsefile.wbis.txt -silent -log log.txt @ALL 
    For i5/OS operating system Note: On i5/OS platforms: You must change to the directory that contains the copied DVD image. Example: /MYDIR/WBI
    For Linux operating system On Linux® platforms:
    install -options "/opt/ibm/WebSphere/silentFiles/myresponsefile.txt" 
            -silent -log
    For Windows operating system On Windows® platforms:
    install.exe -options "C:\IBM\WebSphere\silentFiles\myresponsefile.txt" 
                -silent -log # !C:\IBM\WebSphere\silentFiles\log.txt  @ALL
  6. For other tips on troubleshooting your installation, see Troubleshooting installation.
  7. If your profile did not create successfully, see Recovering from profile creation or augmentation failure.

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Timestamp icon Last updated: 21 June 2010


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