Overview of ServiceNow Connector
ServiceNow is a platform-as-a-service (PaaS) provider of IT service management (ITSM) software. ServiceNow also automates and standardizes common business processes. The platform contains a number of modular applications that can vary by instance and user.
The ServiceNow platform is based on service-oriented architecture (SOA), in which all data objects can use web services to access bi-directional data-level integration.
You can perform the following activities using ServiceNow connector:
- Outbound Activities:
- Create
- Retrieve
- Update
- Delete
Note: For ServiceNow integration one need to have Admin role.