Overview of ServiceNow Connector

ServiceNow is a platform-as-a-service (PaaS) provider of IT service management (ITSM) software. ServiceNow also automates and standardizes common business processes. The platform contains a number of modular applications that can vary by instance and user.

The ServiceNow platform is based on service-oriented architecture (SOA), in which all data objects can use web services to access bi-directional data-level integration.

You can perform the following activities using ServiceNow connector:
  • Outbound Activities:
    • Create
    • Retrieve
    • Update
    • Delete
Note: For ServiceNow integration one need to have Admin role.



Feedback | Notices


Timestamp icon Last updated: Monday, 6 March 2017


http://pic.dhe.ibm.com/infocenter/wci/v7r0m0/topic/com.ibm.wci.doc/ServiceNow_Overview.html