Troubleshooting Secure Connectors

This topic provides potential solutions for issues you have with the Secure Connector.

Secure Connector log files are available for your review. The Log directory is created after the initial start of the Secure Connector. The Log directory is located in the Secure Connector install directory. For example: C:\Program Files\IBM\Secure_Connector_1.development\logs

  • A port contention error occurs. A port contention error can occur when two Secure Connectors are configured to use the same port and gateway. To resolve the issue, provide unique values for the Gateway, Listen on Port, and Transmit on Port parameters in each Secure Connector configuration file.
  • Unable to run .jar file to uninstall a Secure Connector. Verify that the Java™ path is specified correctly and that you have Java version 1.6x or higher installed on the machine.



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Timestamp icon Last updated: Wednesday, February 17, 2016


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