Troubleshooting a High Availability Pair
If both the Active and Standby machines enter an IDLE state, use the CLI to resolve the issue.
Procedure
To resolve an IDLE/IDLE state:
- From the CLI on both the Active machine and the Standby machine, type ha show lastaccess.
- Determine which Integration Appliance has the most valid set of data. Usually the Integration Appliance with the most recent activity generates the most recent timestamp.
- Type ha active on the Integration Appliance you determine to have the most valid data.
Results
This Integration Appliance is now the Active machine in a HA pair.
If you require specific technical support for high availability pairs, contact IBM Technical Support.