Troubleshooting and support

Troubleshooting techniques and self-help information help you identify and solve problems quickly. This topic provides potential solutions for issues you would have with the Cryptographic activities.

OutOfMemoryError exception thrown

Problem: The following exception is thrown when you use the PGP Encrypt activity, for FTP transfer of .zip file or a .tar.gz file:

Internal error: java.lang.OutOfMemoryError: Java heap space (data size is over 10MB)

Cause: Insufficient default heap allocation when starting Cast Iron Studio.

Solution: Increase the heap allocation when starting Cast Iron Studio, by giving the following command: CastIronStudio.exe -J-Xmx1024m.




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Timestamp icon Last updated: Thursday, December 17, 2015


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