Troubleshooting and support
Troubleshooting techniques and self-help information help you identify and solve problems quickly. This topic provides potential solutions for issues you would have with the Cryptographic activities.
OutOfMemoryError exception thrown
Problem: The following exception is thrown when you use the PGP Encrypt activity, for FTP transfer of .zip file or a .tar.gz file:
Internal error: java.lang.OutOfMemoryError: Java heap space (data size is over 10MB)
Cause: Insufficient default heap allocation when starting Cast Iron Studio.
Solution: Increase the heap allocation when starting Cast Iron Studio, by giving the following command: CastIronStudio.exe -J-Xmx1024m.