Create Objects activity

Use this activity to create one or more ServiceMax objects. In the Activities tab, open the ServiceMax directory to find the Create Objects activity.

Procedure

  1. Add the activity to an orchestration.

    The Checklist and Summary for the activity are displayed beneath the orchestration.

  2. Select a ServiceMax endpoint.

    For instructions on creating or editing a ServiceMax endpoint, see Creating or editing a ServiceMax endpoint.

  3. Configure the activity, by choosing a ServiceMax object type and object field preferences.
  4. Specify the Retry and Time out parameters for the activity.

What to do next

Map the inputs of the Create Objects activity.

Mapping the input of the Create Objects activity

Procedure

  1. In the Checklist, select Map Inputs.

    The Objects element is displayed in the To Activity panel. The parameters that are displayed correspond to the structure of the input to the ServiceMax objects operation.

  2. Optional: Right-click the default node and choose Show Optional Parameters, to show the optional input parameters for this activity:
    • AssignmentRuleHeader
    • MruHeader
    • EmailHeader
    • CallOptions
    • connection
    • sessionInfo
  3. Click Select Inputs... and select the input variables for the map.

    For instructions about creating variables, see Creating Variables.

  4. As appropriate, map the input parameters to the variables.

    For mapping instructions, see Creating a Map.

    Optional and nillable field elements have the following behavior:
    • The Integration Appliance does not update an optional field, when the ServiceMax server does not provide a value for the field.
    • If you set the xsi:nil attribute to true on a nillable field, the Integration Appliance sets the field to null during an update.
      Note: Setting a field to an empty string does not set a field to null.

What to do next

Map the output of the Create Objects activity.

Mapping the output of the Create Object activity

Procedure

  1. In the Checklist, select Map Outputs.

    The saveResults element is displayed in the From Activity panel. The parameters that are displayed correspond to the saveResults structure, which is returned by the create activity.

  2. Click Select Outputs... and select the output variables for the map.

    For instructions about creating variables, see Creating Variables.

  3. As appropriate, map the output parameters to the variables.

    For mapping instructions, see Creating a Map.




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Timestamp icon Last updated: Thursday, December 17, 2015


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