You can troubleshoot common problems in the deployed instance.
Failed connections to the LDAP Server or the DataPower StoreWSP port
You
might have an issue with the Domain settings if the DataPower® logs show a connection error
to either LDAP or the StoreWSP gateway and if you are using the host
alias name; for example,
xyz instead of the
fully qualified host
xyz.company.com name for
one of the following parameters in the script package:
- The DataPower host name
- The LDAP host name
Try the following solution:
- In the DataPower Administration Console, switch to
the default domain.
- Search for Configure DNS Settings.
- Click the Search Domains tab.
- Make sure that your domain; for example, company.com,
is in the list. If it is not in the list, click Add and
add it to the list.
Problems with monitoring
If monitoring is not available on the deployed nodes, you must verify that the required shared
services are running. Navigate to
Verify that System Monitoring and System Monitoring for WebSphere DataPower are running in the
same cloud group as your deployed instances. For WSRR monitoring, also verify that System Monitoring
for WebSphere Application Server is running in your cloud group.