IBM Tivoli Netcool Service Quality Manager 4.1
IBM Tivoli Netcool Service Quality Manager 4.1 Service Quality Manager user management
IBM Tivoli NetcoolŽ Service Quality Manager 4.1: Service quality manager user management. This training module is for Tivoli Netcool Service Quality Manager 4.1 Service Quality Manager user management.
Assumptions
Assumptions You have Tivoli NetcoolŽ Service Quality Manager 4.1 installed and running You are a user with administrative access to Service Quality Manager
Assumptions. The assumptions are that you have Tivoli Netcool Service Quality Manager 4.1 installed and running and that you are a user with administrative access to Service Quality Manager.
Objectives
Objectives Upon completion of this module, you should be able to: Create users Describe user roles Manage users
Objectives. Upon completion of this module, you should be able to create users, describe user roles, and manage users.
Users and passwords
Users and passwords Click the Users and Passwords icon in the Application Discoverer window
Users and Passwords. Click the Users and Passwords icon in the Application Discoverer window.
Login
Login Enter a user name and password with an administrative role Select admin Click login
Login. Enter a user name and password with an administrative role. Select admin. Click login.
Welcome page
Welcome page You can create a new user, manage existing users, or log out from the welcome page Click create new user
Welcome page. You can create a new user, manage existing users, or log out from the welcome page. Click create new user.
Create new user page
Create new user page You can enter name, user ID, e-mail, roles, password, and description information
Create new user page. You can enter name, user ID, e-mail, roles, password, and description information on the create new user page.
Name, user ID, e-mail, password, and description
Name, user ID, e-mail, password, and description Enter name John Smith Enter user ID jsmith Enter e-mail jsmith@ibm.com Enter and confirm a password Enter description Example user
Name, user ID, e-mail, password, and description. Enter name John Smith. Enter user ID jsmith. Enter e-mail jsmith@ibm.com. Enter and confirm a password. Enter description Example user.
SQM user roles
SQM user roles The user roles associated with SQM are shown selected The Access to Service Quality Management user role must be assigned to every user to allow access to SQM
SQM user roles. The user roles associated with SQM are shown selected. The Access to Service Quality Management user role must be assigned to every user to allow access to SQM.
Roles for monitoring
Roles for monitoring User roles for monitoring are shown selected The Business Objects Report Management user role can open Business Objects reports
Roles for monitoring. User roles for monitoring are shown selected. The Business Objects Report Management user role can open Business Objects reports.
Roles for monitoring: SLA Monitor
Roles for monitoring: SLA Monitor The SLA Monitoring user role can access SLA Monitor from the Monitoring tab
Roles for monitoring: SLA Monitor. The SLA Monitoring user role can access SLA Monitor from the Monitoring tab.
Roles for monitoring: KQI Analyzing
Roles for monitoring: KQI Analyzing The KQI Analyzing user role can access KQI Analyzer from the Monitoring tab
Roles for monitoring: KQI Analyzing. The KQI Analyzing user role can access KQI Analyzer from the Monitoring tab.
Roles for monitoring: Alarm Monitoring
Roles for monitoring: Alarm Monitoring The Alarm Monitoring user role can access Alarm Monitoring from the Monitoring tab
Roles for monitoring: Alarm Monitoring. The Alarm Monitoring user role can access Alarm Monitoring from the Monitoring tab.
Roles for monitoring: SLA Web Monitor
Roles for monitoring: SLA Web Monitor The SLA Web Monitor user role can access the Service Quality Manager Web Portal from the Application Discoverer
Roles for monitoring: SLA Web Monitor. The SLA Web Monitor user role can access the Service Quality Manager Web Portal from the Application Discoverer.
Roles for provisioning
Roles for provisioning User roles for provisioning are shown selected
Roles for provisioning. User roles for provisioning are shown selected.
Roles for provisioning: Party Management
Roles for provisioning: Party Management The Party Management user role can access Party Management from the SLA Provisioning tab
Roles for provisioning: Party Management. The Party Management user role can access Party Management from the SLA Provisioning tab.
Roles for provisioning: SLA Template Management
Roles for provisioning: SLA Template Management The SLA Template Management user role can access SLA Template Management from the SLA Provisioning tab
Roles for provisioning: SLA Template Management. The SLA Template Management user role can access SLA Template Management from the SLA Provisioning tab.
Roles for provisioning: SLA Provisioning
Roles for provisioning: SLA Provisioning The SLA Provisioning user role can access SLA Provisioning from the SLA Provisioning tab
Roles for provisioning: SLA Provisioning. The SLA Provisioning user role can access SLA Provisioning from the SLA Provisioning tab.
Roles for provisioning: SQM Modeling
Roles for provisioning: SQM Modeling The SQM Modeling user role can access Service Resources and KQI Model Editor from the SQM Provisioning tab
Roles for provisioning: SQM Modeling. The SQM Modeling user role can access Service Resources and KQI Model Editor from the SQM Provisioning tab.
Roles for provisioning: Service Modeling
Roles for provisioning: Service Modeling The Service Modeling user role can access Service Models from the SQM Provisioning tab
Roles for provisioning: Service Modeling. The Service Modeling user role can access Service Models from the SQM Provisioning tab.
Auditing role
Auditing role The Service Quality Management Audit user role is selected The Service Quality Management Audit user role can access Audit Manager from the Auditing tab
Auditing role. The Service Quality Management Audit user role is selected. The Service Quality Management Audit user role can access Audit Manager from the Auditing tab.
Service Quality Manager User Management role
Service Quality Manager User Management role The Service Quality Manager User Management user role is selected The Service Quality Manager User Management user role can create, delete, and update names and passwords of users
Service Quality Manager User Management role. The Service Quality Manager User Management user role is selected. The Service Quality Manager User Management user role can create, delete, and update names and password of users.
Create user
Create user Select all Service Quality Manager user roles Click create user
Create user. Select all Service Quality Manager user roles. Click create user.
Successfully created user
Successfully created user A confirmation message is displayed when the user ID is successfully created
Successfully created user. A confirmation message is displayed when the user ID is successfully created.
Manage users
Manage users Click manage users
Manage users. Click manage users.
User summary
User summary The user summary page shows users, user IDs, and user roles
User summary. The user summary page shows users, user IDs, and user roles.
User summary: Role filter
User summary: Role filter You can show users with a particular user role
User summary: Role Filter. You can show users with a particular user role.
User summary: Modify user
User summary: Modify user You can modify a user by clicking the Modify User icon Click the Modify User icon
User summary: Modify User. You can modify a user by clicking the Modify User icon. Click the Modify User icon.
Modify user
Modify user You can edit name, e-mail, roles, password, and description information You can lock the user You can set the number of login retries for the user You can delete the user Click update
Modify user. You can edit name, e-mail, roles, password, and description information. You can lock the user. You can set the number of login retries for the user. You can delete the user. Click update.
Successfully updated user
Successfully updated user A confirmation message is displayed when the user ID is successfully updated
Successfully updated user. A confirmation message is displayed when the user ID is successfully updated.
Logout
Logout Click logout to terminate the session
Logout. Click logout to terminate the session.
Login
Login Click login to log in with the newly created user
Login. Click login to log in with the newly created user.
Summary
Summary You should now be able to: Create users Describe user roles Manage users
Summary. You should now be able to create users, describe user roles, and manage users.
Training roadmap for IBM Tivoli Netcool Service Quality Manager
Training roadmap for IBM Tivoli Netcool Service Quality Manager www.ibm.com/software/tivoli/education/edu_prd.html
Training roadmap for IBM Tivoli Netcool Service Quality Manager. You can see the training roadmap for IBM Tivoli Netcool Service Quality Manager by going to the URL listed on the slide.
Feedback
Feedback Your feedback is valuable You can help improve the quality of IBM Education Assistant content to better meet your needs by providing feedback. Did you find this module useful? Did it help you solve a problem or answer a question? Do you have suggestions for improvements? Click to send e-mail feedback: mailto:iea@us.ibm.com?subject=Feedback_about_user_management.ppt This module is also available in PDF format at: ../user_management.pdf
You can help improve the quality of IBM Education Assistant content by providing feedback.
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