IBMCognosBI_ContentStore IBM Cognos diagnostics IBMCognosBI_ContentStore IBM Cognos® has developed a number of diagnostic tools to help verify your environment, identify and troubleshoot issues, provide a way to automate data collection and detailed systems information when you need it. This presentation gives you overall information about the IBMCognosBI_ContentStore diagnostic tool. It is used to troubleshoot problems related to retrieving table information from Content Store database. Diagnostics installation location Diagnostics installation location http://www.ibm.com/software/data/support/cognos_diagnostictools.html To install the IBMCognosBI_ContentStore diagnostic go to the IBM Software Support Web landing page which lists all the diagnostics. Install process (1 of 5) Install process (1 of 5) http://www-01.ibm.com/support/docview.wss?rs=0&uid=swg24020678 On the landing page choose the IBM Cognos 8 BI tab, and double click on the IBM Cognos 8 BI Content Store Diagnostic. Install process (2 of 5) Install process (2 of 5) The first half of the landing page gives you generic information about the diagnostic. It summarizes the collected information, outlines requirements, lists supported Cognos 8 versions and supported operating systems. Install process (3 of 5) Install process (3 of 5) The second half of the landing page describes the installation process. To install the diagnostic, choose a Windows® or UNIX® operating system and double click the FTP link to download the package. Install process (4 of 5) Install process (4 of 5) Save the package in the designated directory on your local drive. Install process (5 of 5) Install process (5 of 5) Double click the package and extract the content. Running diagnostic (1 of 2) Running diagnostic (1 of 2) To launch the diagnostic, double click the .bat file. You will be prompted for the Cognos 8 installation location and the content store credentials. Running diagnostic (2 of 2) Running diagnostic (2 of 2) Enter the input parameters and click OK. The command window will display the diagnostic progress. A successful diagnostic will finish with the results window information. View results in TEXT format View results in TEXT format Click the button “View TEXT Results File” to view the results in a TEXT file format. View results in XML format View results in XML format Click the button “View XML Results File” to view the results in XML file format. View LOG file View LOG file Click the button “View Log File” to view the log information from the run. View results directory View results directory The results files are stored in the IBMCognos_Diagnostic directory under the ‘user’, or if not set, the ‘system’ temporary directory. Click “Go to Results Directory” to view the results file. Note that results files from the previous run are not deleted, because they may be useful for the comparison purposes. It is left up to you to clean up this directory. Documentation Documentation To learn more about the diagnostic, refer to the pdf documentation file that is included in the diagnostic package. Feedback Feedback Your feedback is valuable You can help improve the quality of IBM Education Assistant content to better meet your needs by providing feedback. Did you find this module useful? Did it help you solve a problem or answer a question? Do you have suggestions for improvements? Click to send e-mail feedback: mailto:iea@us.ibm.com?subject=Feedback_about_IBMCognosBI_ContentStore.ppt This module is also available in PDF format at: ../IBMCognosBI_ContentStore.pdf You can help improve the quality of IBM Education Assistant content by providing feedback. Trademarks