IBMCognos8_BIDiagnostic IBM Cognos diagnostics IBMCognos8_BIDiagnostic IBM Cognos® has developed several diagnostic tools to help verify your environment, identify and troubleshoot issues, and provide a way to automate data collection and detailed systems information when you need it. This presentation gives you overall information about the IBMCognos8_BIDiagnostic tool. The diagnostic retrieves system and product information about the IBM Cognos 8 BI product. Diagnostics installation location Diagnostics installation location http://www.ibm.com/software/data/support/cognos_diagnostictools.html To install the IBMCognos8_BIDiagnostic go to the IBM Software Support Web landing page, which lists all the diagnostics. Install process (1 of 5) Install process (1 of 5) http://www-01.ibm.com/support/docview.wss?rs=0&uid=swg24020669 On the landing page choose the IBM Cognos 8 BI tab, and double click the IBM Cognos 8 BI Diagnostic. Install process (2 of 5) Install process (2 of 5) The first half of the landing page gives you generic information about the diagnostic. It summarizes the collected information, outlines requirements, lists supported Cognos 8 versions and supported operating systems. Install process (3 of 5) Install process (3 of 5) The second half of the landing page describes the installation process. To install the diagnostic, choose a Windows® or UNIX® operating system and double click the FTP link to download the package. Install process (4 of 5) Install process (4 of 5) Save the package in the designated directory on your local drive. Install process (5 of 5) Install process (5 of 5) Double click the package and extract the content. Running the diagnostic (1 of 3) Running the diagnostic (1 of 3) To launch the diagnostic, double click the .bat file. Running the diagnostic (2 of 3) Running the diagnostic (2 of 3) You are prompted to select from a list of reporting categories. Depending on the categories selected, you may also be prompted for the Cognos 8 Install location. The ‘Select All’ button automatically selects all categories. The ‘Save Current Settings’ button saves all the selection settings and Cognos BI Install location. The next time the diagnostic is run, input parameters will be populated with the saved settings. Select the reporting categories. If the Browse button is enabled, enter the Cognos installation location. Click OK. Running the diagnostic (3 of 3) Running the diagnostic (3 of 3) The command window will display the diagnostic progress. Results Results A successful diagnostic will display a ‘DIAGNOSTIC TOOLS’ results information window. The results are displayed in TAB form. Each tab corresponds to each of the previously selected categories. View results View results Click any tab to view the results for a particular category. View results in TEXT format View results in TEXT format Click “View Results File” to view the results in a TEXT file format. View results directory View results directory The results files are stored in the IBMCognos_Diagnostic directory under the ‘user’, or if not set, the ‘system’ temporary directory. Click “Go to Results Directory” to view the results file. Note that results files from the previous run are not deleted, as they may be useful for file comparison purposes. It is up to you to clean up this directory. Documentation Documentation To learn more about the diagnostic, refer to the PDF documentation file that is included in the diagnostic package. Converting TEXT results back into a TAB form (GUI) (1 of 4) Converting TEXT results back into a TAB form (GUI) (1 of 4) The installation package also contains the diagnostic GUI_IBMCognos8, which converts the text result file created by IBMCognos8_BIDiagnostic to the TAB form. It is useful if you want to view the results later on in a TAB form. Converting TEXT results back into a TAB form (GUI) (2 of 4) Converting TEXT results back into a TAB form (GUI) (2 of 4) To launch the GUI diagnostic, double click the GUI .bat file. You will be prompted for text result file name. Enter the full file name or browse to the location of a file by clicking Browse. Converting TEXT results back into a TAB form (GUI) (3 of 4) Converting TEXT results back into a TAB form (GUI) (3 of 4) If you use the Browse button, you are directed to the default IBMCognos8_BIDiagnostic results directory. Choose a file name with a .txt extension and open it. Converting TEXT results back into a TAB form (GUI) (4 of 4) Converting TEXT results back into a TAB form (GUI) (4 of 4) The text file is converted back to the TAB form. Click any tab to view the results for a particular category GUI documentation GUI documentation To learn more about this GUI diagnostic, refer to the PDF documentation file that is included in the IBMCognos8_BIDiagnostic package. Feedback Feedback Your feedback is valuable You can help improve the quality of IBM Education Assistant content to better meet your needs by providing feedback. Did you find this module useful? Did it help you solve a problem or answer a question? Do you have suggestions for improvements? Click to send e-mail feedback: mailto:iea@us.ibm.com?subject=Feedback_about_IBMCognos8_BIDiagnostic.ppt This module is also available in PDF format at: ../IBMCognos8_BIDiagnostic.pdf You can help improve the quality of IBM Education Assistant content by providing feedback. Trademarks