Preface : Contacting Customer Support

Contacting Customer Support
Progress DataDirect offers a variety of options to meet your customer support needs. Please visit our Web site for more details and for contact information:
http://www.datadirect.com/support/index.html
The Progress DataDirect Web site provides the latest support information through our global service network. The SupportLink program provides access to support contact details, tools, patches, and valuable information, including a list of FAQs for each product. In addition, you can search our Knowledgebase for technical bulletins and other information.
When you contact us for assistance, please provide the following information:
 
 
June 2012, Release 4.0.0 of DataDirect Connect for ADO.NET, version 0000