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Content analysis delivers the insight you need to innovate faster, predict outcomes and make more informed business decisions. So imagine how much more confident you'll be in your decision-making with the reassurance that you're able to extract the meaning from all the content in your enterprise-structured and unstructured (i.e., emails, wikis, chat logs, blogs, Web forms, PDFs, etc.).

According to InfoTrends, powerful content analytics solutions exist that enable you to tap into all of your content sources. By analyzing all of your content, you "develop a holistic view of a customer, quickly catch product defects, detect fraud, and ultimately make smarter decisions that positively impact the bottom line."*

Visit the Content Analytics Resource Center now to access the InfoTrends Analysis and more content analytics resources that help you:

  • Create cost savings by uncovering product quality issues, process inefficiencies and optimization opportunities
  • Strengthen competitive differentiation with cost-effective insight into what your customers are saying to you as well as about you, consumer spending and trends
  • Increase customer satisfaction by automatically extracting meaningful concepts and facts from text in service desk interactions


Access InfoTrends' "Unlocking the Power of Content" now in your Content Analytics Resource Center.

*InfoTrends, "Unlocking the Power of Content," September 2010.


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