Excellent! The current trends and challenges of the telecom industry include convergence, cost reduction, order consolidation, and retention of customers.

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Chris, a business analyst is doing research on the telecom industry. Help him identify the trends and challenges in the telecom industry today.

» Select the correct options and click Submit.

G. Order containment

F. Customer retention

E. Consolidation

D. Competition

C. Cost containment

B. Connectivity

A. Convergence

Telecommunications Industry: Opportunities and Challenges > IBM’s Approach