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Submit Order |
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Purpose: |
The purpose of this step is to submit the order to the backend for processing. |
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Description: |
This is the final step in the SimpleOrder ordering process. Here the CSR submits the final order for flow through processing. |
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Use Cases: |
- UC00 Submit Order
- UC01 Change Submitted Order
- UC09 Submit Order
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OMF Services: |
- Order Control - Submit Service
- Payment Validation Service (if applicable)
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Process Information: |
- In the event of submission failure, SimpleOrder advises the CSR to re-key the order or print it for manual input.
Process:
- The CSR submits the order to the system, which in turn determines whether there is a requirement to hold funds for processing the order. If so, Payment Validation Services determine the required amount and informs the CSR if validation was successful.
- Once confirmed, the system calls Order Control – Submit Services, which then utilizes Order Capture Services (OCS) to insert the order to the Order Dispatch Service (ODS).
- It is at this time that the Order Submit Service notifies SimpleOrder that the order was successfully saved on the database. In turn, the order is disseminated to various backend systems for completion.
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