Credit Information

Purpose:

The purpose of this step is to capture credit information for a customer during the order process, based on the customer criteria entered.

Description:

For New Account Path orders ordering Wireline products, credit information is required.

Use Cases:

• UC00 Place Order
• UC05 Provide Billing and Payment Details

OMF Services:

No OMF Services are applicable to this step.

Process Information:

• Credit Information is applicable to the New Order Path only.
• A Credit Check is required when:
  • A credit request has not yet been made, and
  • The order contains:
    • A Primary Access line (Wireline)
    • A new Circuit–dependent product line on a “Dry Loop”
• The Credit Screener will return a transaction and reference number for each credit inquiry.