The order process consists of a series of steps performed sequentially. They are:

1. Agent Validation
2. Initiate Order & Select Order Path
3. Perform Customer Eligibility Checks
4. Capture & Validate Customer Information
5. Determine Product Eligibility
6. Capture Credit Information
7. Conflict Resolution
8. Product Configuration
9. Capture Shipping Information
10. Capture Billing Information
11. Capture Installation Information
12. Order Summary and Order Submit

Click Next to learn more about each of these steps in detail.