Billing and cash consolidation/transformation
Consolidates disparate billing systems to minimize billing inaccuracies, speeds up time to market and enables online billing and payment.
Order transformation and product/offer simplification.
Simplifies the service providers offers and creates accurate and on-line order configuration. It also helps create a flow-through order and partner commerce management.
Fulfillment transformation and process simplification
Simplifies and automates the fulfillment process and time to market.
>> Click the graphic to view the enlarged version of the Order-to-Cash flow diagram.
IBM’s Telecom ‘Order-to-Cash’ (O2C) Solution
A key enabler of this kind of transformation is IBM’s converged, cross-LOB, automated Order-to-Cash solution and its various components. IBM’s Telecom Order-to-Cash (O2C) Transformation is an end-to-end solution that addresses the Service Providers’ challenges of Convergence and Customer-Centricity. In this topic you will see how IBM’s Telecom Order-to-Cash end-to-end solution addresses the challenges of the telecom industry through a three-step approach.
Step 1: Order transformation and product/offer simplification.
Step 2: Billing and cash consolidation/transformation.
Step 3: Fulfillment transformation and process simplification.
Telecommunications Industry: Opportunities and Challenges > IBM’s Approach
>> Click each step listed above for more information.
Click Next to continue.
Click the icon to access and print a job aid. It explains the solution highlights and rationale for order transformation and product/offer simplification.
Click the icon to access and print a job aid. It explains the solution highlights and rationale for billing and cash consolidation/transformation.
Click the icon to access and print a job aid. It explains the fulfillment transformation and process simplification.
