Now that you’re aware of the functional level architecture, let’s now look at the implementation level

The implementation architecture view of SimpleOrder identifies the high-level business components and their placements over a layered architecture. The key concepts for the implementation view consist of applications and components of SimpleOrder with reference to TAM. These applications and components include:

• SimpleOrder Channel Enablement Applications
• Product and Service Catalogue Applications
• Order Management Applications
• Customer Contact Management, Retention, and Loyalty Applications
• Resource Management Operation Support and Readiness Application Components

In the next few screens, you will learn about the channel enablement applications and the order management applications in detail. Let's begin by taking a look at the channel enablement applications.