Handling synchronization problems

When synchronization is interrupted, the Sync Server writes messages to the log in the administration control database. The following topics explain how to:

• Understand the order of synchronization and reception of error messages
• View the log through the Administrator to determine the cause of the problem
• Purging error log entries automatically
• Defining the tracing level
• Add error-handling logic to automatically perform actions in response to an error message
• View the log on the client device
• Reset the user ID

Related concepts

• The order of synchronization and reception of error messages

Related tasks

• Viewing the error log to diagnose problems
• Purging error log entries automatically
• Defining the tracing level
• Providing your own error-handling logic
• Viewing the log on the client
• Resetting the user ID