Transitions an unassigned open alert or an assigned alert to a closed disposition. The UMF API equivalent of the closeAlert method are the SOA_CLOSE_ALERT_REQUEST input document and the SOA_CLOSE_ALERT_RESPONSE output document.
closeAlert ( alertIdentifier, closedByUser, closeDispositionID, comment, additionaInfo, );
<?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Body> <closeAlert xmlns="http://services/"> <alertIdentifier xmlns=""> <alertType>ROLE_ALERT</alertType> <alertID>71</alertID> </alertIdentifier> <closedByUser xmlns="">admin</closedByUser> <closedDispositionID xsi:type="xsd:long" xmlns="">5</closedDispositionID> <comment xmlns="">sample comment</comment> <additionalInfo xsi:nil="true" xmlns=""/> </closeAlert> </soapenv:Body> </soapenv:Envelope>
<?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <soapenv:Body> <closeAlertResponse xmlns="http://services/"> <alertClosed xmlns="">TRUE</alertClosed> </closeAlertResponse> </soapenv:Body> </soapenv:Envelope>