IM Relationship Resolution Information Center, Version 4.2

Troubleshooting IBM Relationship Resolution

Use the following questions to help you identify and find resolutions for problems that are occurring with IBM Relationship Resolution.

  1. During installation, did the installation program inform you that one or more components were not successfully installed? If so, review the installation log files to fix the problem. Then you can use the installation program to reinstall these components.
  2. Are your service updates at the latest level?
  3. Are you receiving an error message?
  4. Have you checked the component log files to see if they contain any messages about the problem?
  5. Does the problem occur when using one of the following components?
  6. Have you reviewed the product knowledge bases for information that might resolve the problem?
  7. If you have tried each of these applicable options and your problem is still not resolved, contact IBM Software Support.


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Last updated: 2009