IM Relationship Resolution Information Center, Version 4.2

Setting Visualizer log options

You can turn Visualizer client logging on or off by configuring Visualizer log options. By default, Visualizer client logging is turned off. Generally, you only turn on Visualizer client logging to assist you and your administrator with troubleshooting.

Procedure:
  1. In the Visualizer, from the File menu, select Preferences.
  2. Click the Log Settings tab.
  3. Do one of the following in the Turn on logging check box:
    • Select the check box to turn Visualizer client logging on.
    • Clear the check box to turn Visualizer client logging off.
  4. If you turned on logging, specify the type of logging by selecting an option in the Log detail level drop-down list. If you are not sure which level to select, consult your administrator.
  5. In the Log file directory path do one of the following:
    • If you know the complete path to the directory to store the Visualizer client logs, type the path that you want to use.
    • If you want to browse to the directory, click the button next to the field, select the directory, and then click Open to select the complete path.
  6. Click the Submit button. A confirmation message opens that states that you must restart the Visualizer for your changes to take effect.
  7. In the confirmation message, click OK.
  8. Close the Visualizer.
  9. Open the Visualizer and log in.
The Visualizer logs the activity at the level that you specified, and places the log files in the directory that you specified, until you turn off Visualizer logging.


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Last updated: 2009