If you determine that a role alert should be assigned to another
analyst group, you can transfer that role alert.
Procedure:
- In the Visualizer, in the Alert Summary window,
click on the attribute alert summary that you want to update.
- From the results section (bottom) of the Alert Summary window,
double-click the event alert that you want to transfer to another analyst
group.
- In the Event Alert window, click the Set
Status button.
- In the Set Status dialog, do the following:
- From the Select the action you want to perform drop-down
list, select Transfer Alert.
- In the Transfer Alert to drop-down
list, select the analyst group that you want to transfer the alert to. If you do not see the analyst group that you want to select, contact
your system administrator to arrange to configure the analyst group. A corresponding activity code displays in the Select
Activity Code drop-down box.
- Select another the activity code, if desired, from the Select
Activity Code drop-down box. If you do not see the
activity code that you want to select, contact your system administrator to
arrange to configure the activity code.
- Enter comments or notes in the Comments text
box, if you want to. For example, you might choose to enter comments
about why you are changing the status, or include notes about your analysis
of this event alert.
- Click the OK button to save your changes.
What to do next:
The Visualizer applies the status value of PENDING to
the event alert. After you assign an event alert to another analyst group,
the event alert only displays in the Alert Summary windows
for members of that analyst group. It no longer displays in the Alert
Summary window for members of your analyst group.