If you want to track the current status of a role alerts that are
assigned to you, you can use the Visualizer to change the status or add status
comments to the role alerts. You cannot edit status comments that are already
on role alerts, but you can add an additional comment.
Procedure:
- In the Visualizer, in the Alert Summary window,
double-click the role alert summary containing the alert that you want to
update.
- From the results section (bottom) of the Alert Summary window,
double-click on the role alert, whose status you want to change.
- In the Role Alert Detail window, click the Set
Status button.
- In the Set Status dialog, do the following:
- From the Select the action you want to perform drop-down
list, select Set Status.
- From the Set Status drop-down list,
select a status. If you do not see the status that you want to
select, contact your system administrator to arrange to configure the status. A corresponding activity code displays in the Select
Activity Code drop-down box.
- Select another the activity code, if desired, from the Select
Activity Code drop-down box. If you do not see the
activity code that you want to select, contact your system administrator to
arrange to configure the activity code.
- Enter comments or notes in the Comments text
box, if you want to. For example, you might choose to enter comments
about why you are changing the status, or include notes about your analysis
of this role alert.
- Click the OK button to save your changes.
The role alert now reflects the new status on the Alert
Summary window, in the Status Summary section
of the Role Alert Detail window, and on the Role Alert
Status report. Comments associated with a role alert status display on both
the Role Alert Detail window in the Status
Summary section and on the Role Alert Status report.
The
newest status or comments update for a role alert display at the top of the Status
Summary section.