IM Relationship Resolution Information Center, Version 4.2

Changing your Visualizer password

If your Visualizer password was assigned to you or reset by a system administrator, or if you feel your login information has been compromised, you will want to change your Visualizer password to protect the security of your Visualizer account.

Before you begin:
You must be logged into the Visualizer to change your password.
About this task:
There are no minimum number of characters required for Visualizer passwords. You can use any combination of letters (uppercase or lowercase), special characters, and numbers. The only Visualizer password rule is that when you login, the password that you enter in the Password field must exactly match your Visualizer password, and is case-sensitive. For example, if your password is PASSw0rd, and you try to login using passw0rd, the system does not log you in, but displays an error message, because the passwords do not exactly match.
Procedure:
  1. In the Visualizer, from the File menu, select Change password.
  2. In the Current password field, enter the password you used to log into this Visualizer session. If your password was assigned to you or reset, it is the password from your system administrator.
  3. In New password field, enter the password or phrase that you want to be your new Visualizer password.
  4. In Repeat new password field, enter the same password or phrase again that you just entered in the New password field.
  5. Click the Change password button.
    1. If the entries in both the New password and Repeat new password fields are exactly the same, the system displays a message that your password has been changed. Click the OK button. Your password is successfully changed. Use your new password the next time that you log into the Visualizer.
    2. If the entries do not match, the system displays an error message indicating that the new passwords do not match. Click the OK button. Your password is not changed. To change the password, start at step 2 again.


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Last updated: 2009