Use the following questions to help you identify and find resolutions
for problems that are occurring with IBM Relationship Resolution.
- During installation, did the installation program inform you that one
or more components were not successfully installed? If so, review the installation
log files to fix the problem. Then you can use the installation program to
reinstall these components.
- Are your service updates at
the latest level?
- Are you receiving an error
message?
- Have you checked the component log files to
see if they contain any messages about the problem?
- Does the problem occur when using one of the following components?
- Have you reviewed the product
knowledge bases for information that might resolve the problem?
- If you have tried each of these applicable options and your problem is
still not resolved, contact
IBM Software Support.