IM Relationship Resolution Information Center, Version 4.2

Assigning event alerts to other analyst groups

If you determine that a role alert should be assigned to another analyst group, you can transfer that role alert.

Procedure:
  1. In the Visualizer, in the Alert Summary window, click on the attribute alert summary that you want to update.
  2. From the results section (bottom) of the Alert Summary window, double-click the event alert that you want to transfer to another analyst group.
  3. In the Event Alert window, click the Set Status button.
  4. In the Set Status dialog, do the following:
    1. From the Select the action you want to perform drop-down list, select Transfer Alert.
    2. In the Transfer Alert to drop-down list, select the analyst group that you want to transfer the alert to. If you do not see the analyst group that you want to select, contact your system administrator to arrange to configure the analyst group. A corresponding activity code displays in the Select Activity Code drop-down box.
    3. Select another the activity code, if desired, from the Select Activity Code drop-down box. If you do not see the activity code that you want to select, contact your system administrator to arrange to configure the activity code.
    4. Enter comments or notes in the Comments text box, if you want to. For example, you might choose to enter comments about why you are changing the status, or include notes about your analysis of this event alert.
    5. Click the OK button to save your changes.
What to do next:
The Visualizer applies the status value of PENDING to the event alert. After you assign an event alert to another analyst group, the event alert only displays in the Alert Summary windows for members of that analyst group. It no longer displays in the Alert Summary window for members of your analyst group.


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Last updated: 2009