Transitions an unassigned open alert to an assigned disposition and puts the alert in the assigned user’s inbox. The UMF API equivalent of the assignAlert method are the SOA_ASSIGN_ALERT_REQUEST input document and the SOA_ASSIGN_ALERT_RESPONSE output document.
assignAlert ( alertIdentifier, assignedByUser, assignedToUser assignDispositionID, comment, additionaInfo, );
<?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Body> <assignAlert xmlns="http://services/"> <alertIdentifier xmlns=""> <alertType>ROLE_ALERT</alertType> <alertID>81</alertID> </alertIdentifier> <assignedByUser xmlns="">admin</assignedByUser> <assignedToUser xmlns="">user</assignedToUser> <assignedDispositionID xsi:type="xsd:long" xmlns="">3</assignedDispositionID> <comment xmlns="">sample comment</comment> <additionalInfo xsi:nil="true" xmlns=""/> </assignAlert> </soapenv:Body> </soapenv:Envelope>
<?xml version="1.0" encoding="UTF-8"?> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <soapenv:Body> <assignAlertResponse xmlns="http://services/"> <alertAssigned xmlns="">TRUE</alertAssigned> </assignAlertResponse> </soapenv:Body> </soapenv:Envelope>