Use the following questions to help you identify and find
resolutions for problems that are occurring with IBM InfoSphere Identity
Insight.
- During installation, did the installation program inform you that
one or more components were not successfully installed? If so, review
the installation log files to fix the problem. Then you can use the
installation program to reinstall these components.
- Are your service updates at
the latest level?
- Are you receiving an error
message?
- Have you checked the component log
files to see if they contain any messages about the problem?
- Does the problem occur when using one of the following components?
- Have you reviewed the product knowledge bases for
information that might resolve the problem?
- If you have tried each of these applicable options and your problem
is still not resolved, contact
IBM Software Support.