IM InfoSphere Identity Insight, Version 8.0

Changing the status of an alert

As you analyze the alerts that are assigned to you or to your Visualizer analyst group, you can use the Visualizer to track your research, comments, and the way that you disposition the alert.

About this task
You can update the alert status for alerts that are assigned to you or to your Visualizer analyst group at any time. You can also add comments to these alerts at any time. However, you cannot edit existing comments.
  1. From the Visualizer, in the Alert Summary window, in the Alert Summary table, click the alert summary containing the alert to update.
  2. From Alert List, double-click the alert to change the status of.
  3. In the Research window, click Set Status.
  4. In Set Status, do the following:
    1. From Select the action you want to perform, select Set Status. A corresponding activity code displays in Select Activity Code.
    2. Optional: To assign a different activity code, select it from Select Activity Code. If you do not see the activity status code that you want to select, contact your system administrator to arrange to configure the activity code.
    3. Enter comments or notes in Comments. For example, you might enter comments indicating why you are changing the status or include notes about your analysis of this alert.
    4. Click OK to save your changes.
Results

The alert now reflects the new status in the Alert Summary window.

The newest status or comments update for an attribute alert display at the top of the Status Summary section.

If the status change involved assigning the attribute alert to yourself, this attribute alert now displays only in your Alert Summary window, after you refresh the display. Other analysts in your Visualizer analyst group will no longer see that alert in their Alert Summary window, after they refresh their display.



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Last updated: 2009