IM InfoSphere Identity Insight, Version 8.0

Learning about fixes and service updates

If you encounter a problem with IBM InfoSphere Identity Insight, first check the list of recommended updates to confirm that your software is at the latest maintenance level. Next, check the list of problems fixed to see if IBM has already published an individual fix to resolve your problem.

Individual fixes are published as often as necessary to resolve defects in the product. In addition, two kinds of cumulative collections of fixes, called fix packs and refresh packs, are published periodically, to bring users up to the latest maintenance level. You should install these update packages as early as possible in order to prevent problems.

To receive weekly notification of fixes and updates, subscribe to My Support e-mail updates.

The following table describes the characteristics of each maintenance delivery vehicle.
Table 1. Characteristics of a fix, a fix pack, and a refresh pack
Name Characteristics
Fix
  • A single fix that is published between updates to resolve a specific problem, for example, PQ79582.
  • After you install a fix, test any functions that the fixed component has an impact on.
Fix pack
  • A cumulative fix package that contains all fixes that have been published since the previous fix pack or refresh pack; a fix pack might also contain new fixes.
  • Fix packs increment the modification level of the product and are named accordingly, for example, 4.0.2.
  • A fix pack can update specific components, or it can update the entire product image.
  • During fix pack installation, all previously applied fixes are automatically uninstalled.
  • After you install a refresh pack, you should regression-test all critical functions.
  • The most recent two fix packs are available for download (for example, 4.0.2 and 4.0.1). Earlier fix packs are not available.
Refresh pack
  • A cumulative fix package that contains all fixes that have been published since the previous fix pack or refresh pack, as well as new fixes.
  • A refresh pack typically contains new function, in addition to fixes, and it updates the entire product image.
  • Refresh packs increment the modification level of the product and are named accordingly, for example, 4.0.2.
  • During fix pack installation, all previously applied fixes are automatically uninstalled.
  • After you install a refresh pack, you should regression-test all critical functions.


Feedback

Last updated: 2009