Alerts are messages or other indications that signal an event has
occurred.
Alerts are generated in one of two ways:
- Attribute alerts are generated whenever entities match a specified collection
of attributes.
- Role alerts are generated whenever one or more entities that are linked
through a relationship share roles that the user has defined as of interest or conflicting.
The relevant data about alerts is displayed in the Visualizer for further
analysis and investigation and can also be issued as printed reports, e-mails,
or pager alerts.
It is important to define what alerts meet your organization's goals. A
good place to begin is to ask which relationships between entities are of
interest to your organization. Relationships are based on user-configured
roles, which are assigned to incoming data records by source system. When
two entities share enough attribute data values without resolving to the same
entity, those entities form a relationship. Make sure that the role alert
rules configured for your organization clearly define which entity roles create
a relationship that your analysts want to investigate further.
Alert examples
Some examples of relationships of
interest that your organization might want to generate alerts include:
- One of the people employed by your organization is also a vendor supplying
goods or services for payment to your organization.
- One of your customers shares an address and a name similar to a person
listed on a government watch list.
- Two of the people who filed slip-and-fall reports at your organization
have similar names and addresses and share a phone number.