If you encounter a problem with IBM InfoSphere Identity
Insight, first check the list of recommended updates to confirm that
your software is at the latest maintenance level. Next, check the
list of problems fixed to see if IBM has already published an individual
fix to resolve your problem.
Individual fixes are published as often as necessary to resolve
defects in the product. In addition, two kinds of cumulative collections
of fixes, called fix packs and refresh packs, are published periodically,
to bring users up to the latest maintenance level. You
should install these update packages as early as possible in order
to prevent problems.
To receive weekly notification of fixes and updates, subscribe
to My Support e-mail updates.
The following table describes the characteristics of each
maintenance delivery vehicle.
Table 1. Characteristics of a fix,
a fix pack, and a refresh packName |
Characteristics |
Fix |
- A single fix that is published between updates to resolve a specific
problem, for example, PQ79582.
- After you install a fix, test any functions that the fixed component
has an impact on.
|
Fix pack |
- A cumulative fix package that contains all fixes that have been
published since the previous fix pack or refresh pack; a fix pack
might also contain new fixes.
- Fix packs increment the modification level of the product and
are named accordingly, for example, 4.0.2.
- A fix pack can update specific components, or it can update the
entire product image.
- During fix pack installation, all previously applied fixes are
automatically uninstalled.
- After you install a refresh pack, you should regression-test all
critical functions.
- The most recent two fix packs are available for download (for
example, 4.0.2 and 4.0.1). Earlier fix packs are not available.
|
Refresh pack |
- A cumulative fix package that contains all fixes that have been
published since the previous fix pack or refresh pack, as well as
new fixes.
- A refresh pack typically contains new function, in addition to
fixes, and it updates the entire product image.
- Refresh packs increment the modification level of the product
and are named accordingly, for example, 4.0.2.
- During fix pack installation, all previously applied fixes are
automatically uninstalled.
- After you install a refresh pack, you should regression-test all
critical functions.
|