If you try to start the Visualizer and you see an error
message indicating that the application has requested a version of
JRE that is not locally installed, try changing the automatic download
settings for Java. This error message is a known issue for Microsoft
Windows workstations that have Java version 1.6 installed.
- From the Windows Control Panel,
select one of the following options:
- For IBM installations of Java, select IBM Control
Panel for Java.
- For Sun installations of Java, select Java.
- On the Advanced tab, expand the JRE
Auto-Download setting. If you do not see this
option and you have multiple versions of Java installed on this workstation,
close the Java Control Panel and select the
other entry.
- Make sure the JRE Auto-Download setting
is set to either Always Auto-Download (recommended)
or Prompt User. The Never
Auto-Download setting prohibits opening the Visualizer
and Configuration Console.
- Click Apply.
- Click OK.
- Close the Control Panel window.