A product fix might be available to resolve your problem.
You can download product fixes by following these steps.
- Determine which fix you need. Go to the Fixes by version
for IBM InfoSphere Identity Insight document located
at http://www-1.ibm.com/support/docview.wss?rs=2216&uid=swg27008307 and click on one of the fixes listed to view
more information about all fixes in that particular version. (Fixes
are listed in version, release, modification format.)
- Download the fix. From the fix list, click on the Download
information link. In the "Download package" section, click on
the "Download Options" link for your environment.
- If the IBM license agreement screen displays, read the information
and click I Accept if you accept the agreement
and wish to continue downloading the fix.
- If you click I Do Not Accept, the fix
will not download.
At the File Download windows, click Save and
save the fix file locally.
- Apply the fix. Go to the location where the fix file was
saved. Extract or unzip the files from the zipped fix file and follow
the instructions in the "readme" document to install the fix.