IBM Cognos Command Center

Version 10.2.2

Quick Start Guide

This guide gets you started with a typical installation for IBM Cognos Command Center.

Translated versions: You can access the Quick Start Guide in other languages on IBM® Knowledge Center (http://www.ibm.com/support/knowledgecenter).

Product overview

IBM Cognos Command Center provides self-service automation for business users to view and run automated processes. Through a single interface, users can run and monitor their processes from web-enabled devices and respond to real-time alerts and information.

Step 1: Access the software and documentation

To download Cognos Command Center from IBM Passport Advantage®, follow the instructions in the download document (http://www.ibm.com/support/docview.wss?&uid=swg24039613).

Access all Cognos Command Center documentation, including the Release Notes, on IBM Knowledge Center (http://www.ibm.com/support/knowledgecenter/SSPLNP_10.2.2).

Step 2: Evaluate the hardware and system configuration

When you install Cognos Command Center for the first time, you must first design your system and identify computers for each component. For more information, see the System Architecture section in the IBM Cognos Command Center Installation Guide.

For each workstation that you designate for the installation, perform the following tasks:
  • Install Microsoft .NET Framework.
  • Review and meet the minimum system requirements for each component that you plan to install.

    For information on supported environments and system requirements, search for Cognos Command Center in Software Product Software Compatibility Reports (http://www.ibm.com/software/reports/compatibility/clarity/index.jsp).

Step 3: Prepare to install the agent component

If you install the agent component on the Microsoft Windows operating system, create a dedicated local Windows account named cccAgent and run the cccAgent Windows service under this account.

For information on planning and installing the agent component on a UNIX or Linux system, see the IBM Cognos Command Center Agent for UNIX Installation Guide.

Step 4: Prepare to install the server component

The Cognos Command Center server requires a relational database management system (RDBMS) repository, in either a Microsoft SQL Server database or an Oracle database. If you plan to install the server component, you must also meet the system requirements for the repository.

If you use an Oracle RDBMS and want to maintain full control over the database parameters, you must create a new empty schema in the Oracle database before you run the installation wizard.

The Cognos Command Center Windows installation wizard runs as a 32-bit application. If you use an Oracle database in a 64-bit Windows environment, you must install the Oracle 32-bit driver and temporarily change the values for several Windows environment variables before you run the installation wizard.

For more information, see the server installation prerequisites topic in the Cognos Command Center Installation Guide.

Step 5: Prepare to install the web application component

To use the web client, you must install and configure the appropriate version of Microsoft IIS (Internet Information Services) on each workstation. The Microsoft IIS version that you choose depends on the Windows version.

For more information, see the web applications installation prerequisites topic in the Cognos Command Center Installation Guide.

Step 6: Install Cognos Command Center

The Cognos Command Center installation wizard installs all of the Cognos Command Center components that you select. In the wizard, you can also create or update the RDBMS repository.

The installation wizard leads you through the installation of one or more of the following components: the client, the command line client, the agent, the server, and web application.

Run the installation wizard on each Windows workstation in your Cognos Command Center system, and select one or more components for each installation.

For more information, see the Cognos Command Center Installation Guide.

Step 7: Start Cognos Command Center

After you install the Cognos Command Center software components, start them to ensure that the software is properly installed.

For more information about starting the components, see the Cognos Command Center Installation Guide.

After you install Cognos Command Center components, there are security, communication, registration, and other tasks to complete.

More information

For more information, see the following resources:
  • Product support (http://www.ibm.com/software/analytics/staranalytics/customercenter/support.html).