What is the difference between deleting a folder and unfiling a document?
A folder contains a reference to a document but not the document itself. The document itself resides in the library.
Unfiling a document from a folder removes the reference from that folder. Unfiling does not remove the document's references from other folders. Unfiling does not delete the document. If you unfile a document from all folders, the document remains in the library and you can retrieve it using the Search page.
Why can't I see certain folders in a library?
You might not have the appropriate access rights to the folder. Your access right to the folder must be at least Viewer in order to view the folder in a CS library. Make sure you have the appropriate access rights to the folder using the Security tab on the Folder Properties dialog box.
Why can't I file an IS document in a specific folder?
Your IS library may include virtual folders in its folder tree. Virtual folders represent folders missing from a folder tree. You cannot file a document in a virtual folder. Ask your system administrator for more information.
Why can't I see a document in a folder?
The document may not be filed in a folder. You can use the Search page to find the document in a library.
Why can't I add an item to a folder?
You may not have the appropriate access rights to add an item to a specific folder. Refer to the security summaries for CS and IS libraries for more information on access rights.