This document describes limitations, known issues reported and workarounds in IDM 4.0.3 and Fix packs: Desktop, Web Services, and Open Client. Fix packs are released periodically, which may include documentation updates. The defects found and known issues reported, might be fixed in the fix pack releases and documented in the fix pack readmes. Where applicable, each note includes the associated ecmdb defect number for reference and tracking.
Limitations and known issues in IDM 4.0.3
Limitations in IDM on Windows 64-bit operating systems
Known Issues reported on Windows 64-bit operating systems
Known issues in Application Integration with IDM
Known issues in IDM Desktop/Web Services/Open Client
Limitations and known issues in IDM Globalization/Localization versions
Limitations on hardware and software support with IDM
Known issues in IDM 4.0.3 Fix pack 1
Known issues in IDM 4.0.3 Fix pack 2
Known issues in IDM 4.0.3 Fix pack 3
Contacting IBM
Notices and Trademarks
Refer the KB article on .NET load Add-ins.
Workaround:
Upgrading IE6 browser to IE7 will resolve this issue.
1. "Unexpected error - Access denied (java.net.SocketPermission 9.124.60.201 resolve)" comes when accessing localhost url.
2. When SSL is configured with Require and accept client certificate, with Sun JRE Update 12 onwards unable to login to the libraries.Note: Please refer the technote http://www-01.ibm.com/support/docview.wss?uid=swg21575064.
Languages support
IDM Desktop is supported in seven non-English languages: Danish, German, Spanish, French, Italian, Japanese, and Swedish.
IDM Web Services & Open Client are supported in thirteen non-English languages: Danish, German, Spanish, French, Italian, Japanese, Swedish, Chinese (Simplified), Dutch, Korean, Polish, Czech, and Arabic.
User helps are localized in French and German languages only. IDM does not support Unicode.
Important: The hardware and software products NOT mentioned in the readme (requirements section) are NOT supported with IBM FileNet products.
Installer GUI might take time to appear after double-clicking IDMWebSerivces403-001.exe: Since, the IDM Web Services installable file size is big, that is why the Install shield wizard might take time to be displayed. (ecmdb00972697)
Sorting documents: In IDM Desktop explorer on Windows 64-bit, in IS library, documents or folders can be sorted by "Document ID" and in CS library, documents or folders can be sorted by document names. (ecmdb00970435)
Junk appears in IE9: While using IE9, Web Services pages show junk letters - "RSProxy CTL" if the global.asa setting is done on the server. (ecmdb00980110)
OutsideIn viewer does not render: In MS Excel, OutsideIn viewer does not render form control, for example, radio button option, list box etc. (ecmdb01120430)
High memory consumption after upgrade to ISTK version: After upgrading to ISTK 4.2 FP4, the memory consumption is increased by 100MB. (ecmdb01154266)
Customer support: For customer support for IBM products and for product download information, go to the support and downloads site at http://www.ibm.com/support.
Product feedback: comments@us.ibm.com
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:
Intellectual Property Licensing
Legal and Intellectual Property Law
IBM Japan, Ltd.
3-2-12, Roppongi, Minato-ku, Tokyo 106-8711 Japan
The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact:
IBM Corporation
J46A/G4
555 Bailey Avenue
San Jose, CA 95141-1003
U.S.A.
Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee.
The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us.
Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.
This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.
COPYRIGHT LICENSE:
This information contains sample application programs in source language, which illustrate programming techniques on various operating platforms. You may copy, modify, and distribute these sample programs in any form without payment to IBM, for the purposes of developing, using, marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written. These examples have not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs.
Portions of this product are:
Trademarks
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.sht ml.
Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries.
Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.