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Customizing the Error Page

The file ..\FileNet\IDM\Web\FNOpenClient\FnErrorPage.aspx is a custom error page included in the Open Client toolkit for handling unexpected errors. You must perform the following code changes to enable custom error messages.

  • To enable custom error messages, navigate to ..\FileNet\IDM\Web\FNOpenClient\Global.asax.vb file and
    comment the following highlighted code line:

    Sub Application_Error(ByVal Sender As Object, ByVal E As EventArgs)
    ..
    ..
    ..
    //errObj.HandleException(ErrorInfo)
    ..
    ..
    ..

    You need to compile the Open Client project.

Optionally, you can use the CustomErrors tag in the ..\FileNet\IDM\Web\FNOpenClient\Web.Config file to customize the error page as shown below.

  • To enable custom error messages, visible to all clients
    customErrors mode="On"
  • To enable custom error messages, yet hide them from remote clients
    customErrors mode="RemoteOnly"
  • To disable custom messages and just use the Open Client error messages
    customErrors mode=”Off”
  • To handle other errors than are currently listed in the file, such as
    Server Error (code=500)
    <customErrors mode="on" defaultRedirect="FnCustomError.asp">
    <error statusCode="500" redirect="InternalError.htm"/>