Upgrade Open Client

The Setup program does not perform upgrades of Open Client. To upgrade Open Client from 3.3 to 4.0, you will save customizations, uninstall all FileNet software from the web server, upgrade third-party software as needed, install the 4.0 release, and then reinstate your customizations.

Upgrade Open Client

  1. Back up all customizations.
  2. If you are using a Windows 2000 server, install any required service pack.
  3. Upgrade .NET Framework to a supported version.
  4. If you are using Process for Open Client, upgrade the JRE to a supported version.
  5. Uninstall Open Client and any integrations.
  6. Uninstall Web Services using the procedure in the FileNet Web Services Administrator's Help.
  7. Install FileNet Web Services 4.0.
  8. Install Open Client 4.0 using one of the following procedures:
  9. Restore code customizations and recompile. See Upgrading a Customized Application in the topic "Best Practices for Customization" in the Open Client Developer's Guide.