Open Client requirements

Web server requirements

Open Client server and client requirements are published in the IDM Desktop, Web Services, and Open Client Compatibility and Dependency document. This document is commonly called the compatibility matrix. It is posted on the FileNet CSS web site when the software is released and updated as changes occur (for example, when third-party service packs are certified). Additional requirements for Process Integration with Open Client are published in the Process Compatibility & Dependency document on the FileNet CSS web site.

Web client requirements

Open Client provides a no-download web client based on .NET technology. The Open Client includes two viewers:

Web client requirements for Process Integration

Before running a Process Java applet on a web client, FileNet recommends installing a supported version of the JRE on the client. To see if a supported version of the JRE is installed, go to Start, Settings, Control Panel, Java Plug-In. The JRE 1.4.0 setup package is available on Process 5.0 web server and JRE 1.4.2 setup package is available on Process 5.1 web server. The location of the JRE setup package in both the Process web server is ..\FileNet\IDM\Web\FnOpenClient\eProcess\Download directory.

A web client cannot run multiple versions of the JRE. Any version other than the one used for Process integration must be uninstalled before accessing a Process applet.

JRE for Process 5.0 Integration

Process 5.0 requires either JRE 1.4.0 or 1.4.2. Other JRE versions are not supported.

JRE for Process 5.1 Integration

Process 5.1 requires JRE 1.4.2. Other JRE versions are not supported.