Open Client requirements
Web server requirements
Open Client server and client requirements are published in the IDM Desktop, Web Services, and Open Client Compatibility and Dependency document.
This document is commonly called the compatibility matrix. It is posted on the
FileNet CSS web site when the software is released and updated as changes occur
(for example, when third-party service packs are certified). Additional requirements
for Process Integration with Open Client are published in the Process
Compatibility & Dependency document on the FileNet CSS web site.
Web client requirements
Open Client provides a no-download web client based on .NET technology. The
Open Client includes two viewers:
- The IDM Viewer, which requires a user download.
- The Java Viewer, which requires the workstation to have either (any version
of) the Java Runtime Environment (JRE) or the Microsoft Java Virtual Machine
(JVM). Note that Process Integration has specific JRE version requirements.
If necessary, JRE 1.4.2 is automatically installed on a workstation the first
time a user runs a Process Java applet, such as Process Designer, from the
Open Client Process page. If you are not using Open Client with Process Integration,
you must obtain a JRE from the Sun web site
or another location. If you plan to add Process Integration at a later time,
we recommend that you install JRE 1.4.0 on the workstations. You can download JRE 1.4.0 from the Web WorkFlow & Toolkit 5.0.0a CD where the Open Client Connectivity bundle is located. For Process 5.1, JRE 1.4.2 is copied by the PJAC installer to the download directory. TIP
To download JRE 1.4.0 from the Sun web site, go to the "Archive releases"
page. The JVM can be downloaded from FileNet's FTP site. See the readme file
for details.
Web client requirements for Process Integration
Before running a Process Java applet on a web client, FileNet recommends installing
a supported version of the JRE on the client. To
see if a supported version of the JRE is installed, go to Start, Settings, Control
Panel, Java Plug-In. The JRE 1.4.0 setup package is available on Process 5.0 web server and JRE 1.4.2 setup package is available on Process 5.1 web server. The location of the JRE setup package
in both the Process web server is ..\FileNet\IDM\Web\FnOpenClient\eProcess\Download directory.
A web client cannot run multiple versions of the JRE. Any version other than
the one used for Process integration must be uninstalled before accessing a Process applet.
JRE for Process 5.0 Integration
Process 5.0 requires either JRE 1.4.0 or 1.4.2. Other JRE versions are not
supported.
- If JRE 1.4.0 exists, no actions are required prior to accessing the Process
5.0 applets.
- If JRE 1.4.0 exists, the Internet Explorer option on the Java Plug-In\Browser
tab must be unselected (not checked) prior to accessing the Process applets.
- If no JRE exists and the client is using Internet Explorer, JRE 1.4.0 will
be downloaded automatically when the user first attempts an operation that
requires the JRE.
- If no JRE exists and the client is using Netscape, either JRE 1.4.0 or 1.4.2
must be installed before accessing a Process applet. If you are using Netscape
7.2, make sure the Netscape option is selected.
JRE for Process 5.1 Integration
Process 5.1 requires JRE 1.4.2. Other JRE versions are not supported.
- If JRE 1.4.2 exists, the Internet Explorer option on the Java Plug-In\Browser
tab must be unselected (not checked) prior to accessing the Process applets.
- If no JRE exists and the client is using Internet Explorer, JRE 1.4.2 will
be downloaded automatically when the user first attempts an operation that
requires the JRE.
- If no JRE exists and the client is using Netscape, the 1.4.2 must be installed
before accessing a Process applet. If you are using Netscape 7.2, make sure
the Netscape option is selected.