The IDM Viewer is a separate application that you can use to view documents. It appears in a second browser window when you use the IDM Viewer to open and view a document. Menu options, toolbars, and shortcut menus are available in the IDM Viewer and help you complete tasks.
Note
If the IDM Viewer is opened in your browser window, some menu options will be unavailable and the available menu options will be integrated with the browser menu options.
The site administrator can configure a command to be the default action for opening and viewing a document. The default action is the action that occurs when you click a document in the list view. The default action for CS documents is Open. For IS documents, it is View. If the default action is Open, the document opens in the browser or in its registered application. If the default action is View, the document opens in the IDM Viewer.
The IDM Viewer supports most document formats depending on the web client component installed on your local file system. Refer to Download web client component for more information on the IDM Viewer that is installed on your system.
The IDM Viewer processes documents based on their formats. Refer to Viewer rendering logic for a diagram of this process.
For example, if the viewer does not recognize a FileNet imaging format, it then tries to display the file using the Outside In technology. PDF files are an exception. If Adobe Acrobat Reader or Adobe Acrobat Exchange is installed, PDF files are displayed by the Adobe application, in place of the viewer. If neither Adobe application is installed on your PC, Outside In renders PDF files.