Starting and stopping Crystal Reports

You can start and stop the Crystal Reports software software by using graphical user interface (GUI)-based or command-line-based instructions.

The IBM FileNet P8 Platform components are interdependent. See IBM FileNet P8 component relationships to determine the optimal order for starting and stopping your system components.

The following tables contain detailed instructions for stopping and starting this component. Each step is listed in the first column. The next column contains the detailed instructions or commands necessary to accomplish the step. The GUI procedures describe procedures that use the graphical user interfaces (GUIs) available in the component software or operating system software. The command-line procedures list the equivalent command-line instructions. You can run the command-line instructions directly from a command prompt, or incorporate them into a script.

GUI procedures

Startup

Step Details
  1. Start the services.
Use the Windows Services console to start the following services:
  • Event Log
  • NT LM Security Support Provider
  • Remote Procedure Call (RPC)
  1. Start the Crystal Reports Services.
  1. From the Windows Start menu, select Programs > BusinessObjects 11 > Crystal Reports Server > Central Configuration Manager.
  2. Select each service in the list below, and click Start on the toolbar.
    • Central Management Server
    • Crystal Reports Cache Server
    • Crystal Reports Job Server
    • Crystal Reports Page Server
    • Destination Job Server
    • Event Server
    • Program Job Server
    • Report Application Server

Shutdown

Step Details
Stop the Crystal Reports Services.
  1. From the Windows Start menu, select Programs > BusinessObjects 11 > Crystal Reports Server > Central Configuration Manager.
  2. Select each service listed below, then click Stop on the toolbar.
    • Central Management Server
    • Crystal Reports Cache Server
    • Crystal Reports Job Server
    • Crystal Reports Page Server
    • Destination Job Server
    • Event Server
    • Program Job Server
    • Report Application Server

Command-line procedures

Startup

Step Details

Start the services.

net start BOBJCrystalReportApplicationServer
net start BOBJCrntralMS
net start BOBJCrystalReportsCacheServer
net start BOBJJobServer_Report
net start BOBJCrystalReportspageserver
net start BOBJDestinationServer
net start BOBJEventServer
net start BOBJProgramServer

Shutdown

Step Details

Stop the services.

net stop BOBJCrystalReportApplicationServer
net stop BOBJCrntralMS
net stop BOBJCrystalReportsCacheServer
net stop BOBJJobServer_Report
net stop BOBJCrystalReportspageserver
net stop BOBJDestinationServer
net stop BOBJEventServer
net stop BOBJProgramServer