IBM Enterprise Records, Version 5.1.+              

Installing and configuring the Crystal Reports server

Install and configure Crystal Reports software, and then install the application server client software that you want on the Crystal Reports Server. Follow the instructions for installing WebSphere® Application Server, WebLogic Server, or JBoss Application Server.

Important: (Windows 2003 Service Pack 1 only) Before you install Crystal Reports, you must set Data Execution Protection for essential Windows programs and services only. If you are running the Crystal Reports designer on the same machine as Crystal Reports Server, you must run Crystal Reports 2008 designer with Crystal Reports Server 2008 V1. If Crystal Reports 2008 V0 is installed on the machine, you MUST first un-install or upgrade this designer to Crystal Reports 2008 V1 before you install Crystal Reports Server 2008 V1.

To install and configure the Crystal Reports server follow these general steps:

  1. Install Crystal Reports 2008 V1 (designer) and then Crystal Reports Server 2008 V1.
  2. Configure Crystal Reports for IBM® Enterprise Records.
    1. Launch the Central Management Console (CMC) on the Crystal Report servers.
    2. Select Servers from the menu and verify that all servers are running.
    3. Select Users and Groups from the menu, and select User List.
    4. Click the Guest account and select Properties.
    5. Near the bottom of the page, select Named User for the Connection Type, and clear the Account is Disabled check box.
      Important: Named User license is strongly recommended because otherwise hundreds of concurrent licenses must be obtain in order to view reports in IBM Enterprise Records. Each concurrent license is equivalent to one report.
    6. Click Save & Close to set the Guest user account options.
    7. Locate the IP Port number specified in the server element of the C:\Program Files\Business Objects\common\4.0\java\lib\clientSDKOptions.xml file. This port is used to connect the IBM Enterprise Records server and the Crystal Reports server. The default port number is 1566.
    8. In the CMC, select Servers from the menu, click the server ReportApplicationServer, and select Properties.
    9. In the Command Line Parameters field, add -ipport IP_Port_number to the end of the command line, outside of any path quotes. For example, add -ipport 1566 and be sure to use a normal dash in the command, not a long dash.
    10. Click Save & Close to set the IP Port number.
    11. In the CMC, select and highlight all servers in the CMC server list, click and select Restart Server to restart the servers. Wait until the list automatically refreshes, and then ensure there are no Stale servers (flag in the Stale column). If there are, restart those servers.
    12. Select Servers from the menu, and verify that all servers are running.
  3. Copy the contents of the folder containing the Crystal Reports templates (RPT files), specific to the data model you are using, from the following data-model-specific folder:

    ier_configuration_files/Reports/DataModel

    to the following location on the Crystal Reports Server:

    Drive:\Program Files\Business Objects\BusinessObjects Enterprise 12.0
    \Samples\en\Reports
    Important: Do not copy the directory, only the contents of the directory.


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Last updated: August 2011


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