IBM Enterprise Records, Version 5.1.+              

Deploying Crystal Reports components to IBM Enterprise Records

Deploy Crystal Reports components to IBM® Enterprise Records.

Review the topic Overview for installing and configuring Crystal Reports, especially the instructions about setting Application Engine or Workplace XT site preferences.

To deploy the Crystal Reports components to IBM Enterprise Records:

  1. Copy the IBM Enterprise Records web.xml file from the deploy location. Copy the file to the installation directory at: ier_install_path/RecordsManager/WEB_INF.
    Table 1. Deploy locations of web.xml file
    Option Deploy location
    WebSphere® Application Server
    WAS_HOME/profiles
    /default/installedApps/node_name
    /RecordsManager.ear/recordsmanager.war
    Oracle WebLogic Server
    WL_deploy_location/war/WEB-INF
    JBoss Application Server
    JBOSS_HOME/server/default/deploy
    /application_name.war or .ear
  2. Modify the web.xml file for Crystal Reports 2008.
    1. In the context-param section, change the param-value section from crystal_image_uri value to crystalreportviewers12.
      <context-param>
      <context-param id="ContextParam_15">
      <param-name>crystal_image_uri</param-name>
      <param-value>../crystalreportviewers12</param-value>
      </context-param>
    2. Add the following entries into the servlet section. (under <!—Axis -- >):
      <servlet>
      <servlet-name>CrystalReportViewerServlet</servlet-name>
      <servlet-class>
      com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet
      </servlet-class>
      </servlet>
    3. Add the following entries into the servlet-mapping sections. (under <!—Axis -- >):
      <servlet-mapping>
      <servlet-name>CrystalReportViewerServlet</servlet-name>
      <url-pattern>/CrystalReportViewerHandler</url-pattern>
      </servlet-mapping>
    4. Save your changes to the web.xml file.
  3. After following the instructions for installing Content Engine and Process Engine clients in the following topic, re-deploy the IBM Enterprise Records web application using the instructions provided in the Configuration Manager. For more information, see the link at the end of this topic.


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Last updated: August 2011


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