Within the TCM application, incoming email is stored in a teamspace and viewed from the Email tab. This email functionality is provided by a mail server customized with TCM-specific plug-ins.
The mail server is installed during the installation process. After the software is installed, you can edit the configuration file (located on the mail server) directly to specify the following:
See Customizing the config.xml file for more information. The config.xml file is located by default in:
C:\Program Files\FileNet\Collaboration\JamesMailServer\apps\james\SAR-INF
Search the file for "Collaboration Processing" to locate the configuration settings for use with the TCM application.
NOTE You should not install the mail server used with TCM and an Exchange mail server on the same server.