Version
3.2
May 2004
This document contains
last minute information about Application Connector for Siebel7 (ACS7), release
3.2. It describes software corrections and new features, list of known
problems, limitations, and incompatibilities addressed in this release.
Introduction
to ACS7 3.2
Layout of Product CD
Supported Platforms
Installation and Deployment
What’s new
in the ACS7 3.2 Release
Known Software Problems and Restrictions
ACS7 Support
ACS7 3.2 application is a connector that extends functionality
of Siebel application by adding the benefits of Enterprise Content Management
(ECM). The integration brings in ECM functionality, such as document security,
version control, check-in and checkout,. Hence, it allows
quick and easy capture, access, management, and integration of valuable content
and significantly improves decision making across the enterprise.
|
/SetupOpenClientServer |
Contains ACS7 setup file for
Open Client Server |
|
/docs |
Contains ACS7 documentation |
|
/AcrobatReader5.0 |
Contains installer for Adobe
Acrobat Reader 5.0 |
|
Autorun.inf |
Automatically launches
Setup.exe on loading of ACS7 CD |
|
ACS7Readme.html |
ACS7 Readme document |
|
Setup.exe |
Executable to launch ACS7 setup
splash screen |
·
Siebel 7.5.2 Enterprise
Server on Windows 2000 Server with service Pack 2 or above
·
Siebel 7.5.3 Enterprise
Server on Windows 2000 Server with service Pack 2 or above
·
IE 5.5 & above
·
FileNet Image Services 3.6
·
FileNet Image Services 4.0
·
FileNet Web Services 3.2
·
FileNet Web Services 3.3
·
Open Client 3.2
·
Open Client 3.3 Patch 2 or
above
·
FileNet Content Service
5.2
·
ACS7 3.2 Database on SQL
Server 2000/Oracle 8i.
ACS7
3.2 installation requires FileNet Open Client installation as a prerequisite.
The installation and configuration guides are located in the /docs folder
on the product media. Please refer these documents for installation and
configuration of ACS7. After the ACS7 installation, a program group Application
Connector For Siebel7 3.2 (ACS7 3.2) is created along with program items:
Configuration Tool, Migration Tool, Operation Guide, Installation and
Configuration Guide, Programmers Guide, Modify Global.asax.vb and Readme. User
can configure ACS7 application using the Configuration Tool option.
As a
part of ACS7 3.2 setup, installer creates a folder CIS under Open Client
installation folder.
Installer
creates the following files in CIS subfolder:
|
Files |
Description |
|
CISWebForms
(.aspx & .vb) |
* All
ACS7 web forms |
|
CISConfig.xml file |
*
Containing ACS7 application configuration settings |
|
ConfigTool.css, styles.css |
*
Style sheets used by ACS7 application |
|
CISFormUtil.js |
* A javascript file. |
|
date-picker.js |
* A javascript file |
|
ModifyGlobal.exe |
* An
executable that inserts ACS customization in Global.asax.vb file of Open
Client application |
Installer
creates the following subfolders under CIS folder:
|
Subfolders |
Descriptions |
|
/Acrobat |
Contains
Acrobat reader 5.0 application executable, |
|
/Docs |
Contains
ACS7 Operation guide, CIS Installation and
Configuration Guide, CIS Programmer’s guide and Release Notes, |
|
/IEWebControl |
Contains
installer for Microsoft tree view Control |
|
/Images |
Contains
all images used by ACS7 application |
|
/Migration
Tool |
Contains
ACS7 migration tool executable |
|
/Resources |
Contains
strings.resources file |
|
/SiebelObjects |
Contains
custom ACS7 Siebel objects to be imported in Siebel repository |
|
/SQLScripts |
Contains
SQL scripts and batch files to create ACS7 database |
|
/UpdateLOV |
Contains
executable and .XML file for initialization/update of LOV entries in Siebel |
·
The application name CRM Integration Suite (CIS) is
changed to Application Connector for Siebel7 (ACS7).
·
The “View Linked Documents”, “View and Link
Searched Documents” and “Add Documents” screen provides “About ACS7” button to
view product and module related information. .
·
A linked document can be sent as attachment in an
outgoing mail from “View Linked Documents” and “View and Link Searched
Documents” screen.
·
The document links of a business component can be
copied from one Siebel record to another.
·
The documents displayed in the data grid can be
sorted in reverse chronological (descending) order in the columnar display.
·
The ACS7
Configuration Tool can configure the number of documents to be displayed in
the data grid.
·
The “Next” and “Previous” buttons are provided to
scroll through the displayed documents in the data grid. The concept of paging is
introduced in all pages that display data grid.
·
The ACS7
Configuration Tool can configure the display of
document class folders in the tree view control of “View Linked Documents”
screen. .This facilitates the display of all linked documents corresponding to
a library, instead of a specific document class.
·
In the “Add Document” screen, the drop down list displaying
the list of configured libraries is removed. Instead, a tree view control is
added that displays the libraries along with their folders. User can add documents
to a specific document class, under a particular library, selected from the
tree view.
·
LOV entries in Siebel application have a character
limit of 30 that can impede the user from entering correct values in
"CISHostName". The LOV entry in "CISHostName" has been
segregated into different LOV entries to store "Open Client Server
Name", "Open Client Virtual Folder Name".
·
The Archiving tool deletes links of documents archived
from FileNet library, from the ACS7 database.
·
ACS7 3.2 supports creating Stored Searches, Viewing
Linked Stored Searches/ Templates and Searching for Stored Searches/ Templates.
Contains fixes for following STRs:
·
STR 62780 – Documentation changes to ACS7
Installation and Configuration guide, under “Generating Browser script” and
“Creating Siebel Desktop User Credentials” sections.
·
STR 62545 – The menu buttons (Synchronize,
Properties, Open etc.) continued to remain disabled
when the “LinkStatus” check box in “Search & Link” screen is reverted to
initial state. This is fixed in ACS7 3.2 release.
·
STR 62745 - If the link status is reverted to its
initial value after changing it, “View Linked Document” screen is refreshed
before the user performs any other operation on the screen. In case the change
is reverted, the screen should not be refreshed. This is fixed in ACS7 3.2
release.
·
STR 62779 – Invalid error message displayed on
“View Linked Document Screen” and “View & Link Searched Documents” screen,
if any invalid values were entered for two document indices. A valid error
message is displayed in ACS7 3.2 release.
·
STR 62755 – Error while fetching the business
components that have hyphen (-) in their names. This is fixed in ACS7 3.2
release.
·
STR 62874 – Error in auto populating field values
on “Add Document” screen, if the business component has hyphen (-) in its name.
This is fixed in ACS7 3.2 release.
·
STR 62860 – Values coming in Date popup box are localized.
·
STR 60779 – Error number stripped from the
information message "CIS-1053: No Linked Documents Found".
·
DTS 90888 – Support for External Documents is
provided.
·
DTS 91909 – Date displayed in the data grid of
“View Linked Documents” screen will have the same format as that of the
clients’ machine. The earlier releases display date in “MM/dd/yyyy” format
only.
·
DTS 90347 – Support for MVL field type is
introduced.
·
DTS 95997 – Synchronization feature for MVL fields
is introduced.
·
DTS 96103 – MVL field will look like an MVL field
only if a CVL is attached to the MVL field. Earlier it was displayed as a CVL
field.
·
DTS 96104 – For External documents, document image
button and document link button will me made disabled in the data grid of “View
Linked Documents” screen and “View And Link Searched
Documents” screen.
·
DTS 101015 (Documentation) – The Installation &
Configuration Guide is updated with the information about configuring “Service
Request” business component.
·
DTS 101028 – The message on View Linked Documents
screen is updated. Earlier, it referred to a cancel button when none existed.
·
DTS 101010 (Documentation) – The Operation Manual
is updated with the information about the special characters supported by ACS7
3.2
·
DTS 100224 (Documentation) - The Installation &
Configuration Guide is updated with the latest screenshots on configuring
Siebel fields.
·
DTS 100225 (Documentation) - The Installation &
Configuration Guide is updated with the correct screenshot of compiling objects
in Siebel Tools.
·
DTS 100069 – An error was
occurring in sending a document on a French system, which has been fixed.
·
DTS 98650 (Documentation)
– The Operation Manual is updated with the information that <SHIFT> key
should not be pressed while clicking anywhere on the Siebel and ACS7
applications as it can lead to a java script error.
·
DTS 98648 – The language
name of ACS7 LOV entries will be set during the installation of ACS7 3.2 and
the Installation & Configuration Guide is updated with the same
information.
·
DTS 98646 (Documentation) - The Installation &
Configuration Guide is updated with the information about configuring Service
Request business component field and mapping it to a FileNet field.
·
FileNet attachment view
tab border does not look active on selection, i.e. border does not become blue.
SR # 38-827551751 with Siebel can be referred for further details.
·
When any option is selected from a drop
down list in Siebel, and the scroll wheel on the mouse is repeatedly moved, the
hourglass does not end and the browser session hangs.
When a user deletes the mandatory
custom properties of more than one document, without allowing the system to
update the first document; ACS7 application generates error message for the
first document in the view. After the properties have been updated for this
document, ACS7 application generates error for the next document but does not
allow user to navigate to the row for which current error message is generated.
Clicking on Undo button can rollback the entire operation.
This behavior can only be seen in case ACS7 is running on High Interactivity
Mode. This problem may occur on some systems.
·
If all the users/group are deleted from security setting for a linked CS document
and a user, with ‘Admin’ rights, tries to access the document, an error occurs
at Open Client server. This behavior causes error in ACS7 as well.
·
Viewing a
.hlp document using ‘Open’ menu button causes
unpredictable behavior like opening one instance of Java Viewer and two
instances of Help file.
If you experience any difficulties with this CD or the
product, please contact your FileNet Customer Support personnel for assistance.