IBM® FileNet® Case Monitor includes a set of objects that IBM Cognos® Real-time Monitoring can use to monitor case and workflow activities of your business.
The integration of IBM Cognos Real-time Monitoring with Case Monitor enables you to monitor the current state of case and workflow processes in near real-time. This information is gathered from the Content Platform Engine and published in frequent intervals to the Case Analyzer store, where IBM Cognos Real-time Monitoring accesses case, task, or workflow data.
To use the Case Monitor objects, you must import them to IBM Cognos Real-time Monitoring. Once imported, you can use the objects as provided or you can customize them.
The IBM Cognos Real-time Monitoring Dashboard and Case Monitor dashboard objects are used to display data from active cases and running workflows in formats appropriate for the data, such as bar charts, pie charts, and gauges. Each dashboard object is easily modified to view the data in more detail or to change the dimension represented on one axis.
This help system provides the information you need to use the objects with IBM Cognos Real-time Monitoring, and modify or create objects for additional purposes. It is assumed that you have some knowledge about IBM Cognos Real-time Monitoring and of standard SQL syntax. See the IBM Cognos Business Intelligence online documentation for information about IBM Cognos Real-time Monitoring.