FileNet® P8 lets you
create, modify, manage, analyze, and simulate business processes,
or workflows, that are performed by applications, enterprise users,
and external users such as partners and customers.
Defining business workflows
By using FileNet P8 Process
Designer, you can associate complex business rules with various routes
between workflow steps.
Work management
Work management provides users with a set of tasks that
they need to perform. Work is managed in several types of queues,
which are database structures that hold work items.
Monitor work in progress
Graphical tools are provided to monitor and manage workflows in progress.
Online workflow configuration changes
You might want to reconfigure the workflow system to reflect changes to your business
processes. For example, you might want to create new work queues or add new queue fields. You can
modify the system while work is being processed without requiring users to log off the system or
restarting the server software. To modify the system, use the administration console or
APIs.
Import and export workflow configurations
You can easily transfer copy configuration settings from,
for example, a development system to a production system by exporting
the settings to an XML file and importing them in the new system. The
exported file contains system-wide properties, such as specified web
applications, step processor settings, and event logging options, as well as
all queue, roster, and log definitions including exposed fields and
index settings.
Workflow analysis and reporting FileNet P8 with Case Analyzer provides the capability to monitor and analyze your business
processes in two ways, with historical and real-time reporting.
Process simulation
Taking analysis one step further, simulation allows for
the further refinement of business processes by using historical data combined
with what-if scenarios to simulate and test business processes. An
analyst can test different scenarios that could improve the business
process before changing the process in a production environment.