IBM FileNet P8, Version 5.2.1            

Images are not displayed properly in Image Viewer

Federated images are not displayed properly in Image Viewer.

Symptoms

Images that are federated from IBM® FileNet® Content Federation Services for Image Services are not displayed properly in Image Viewer.

Causes

An IBM FileNet Workplace XT configuration setting was not updated for Content Federation Services for Image Services.

Resolving the problem

  1. With a text editor, open the install_dir/FileNet/AE/WorkplaceXT/UI-INF/jsp/ui/WcmJavaViewer.jsp file.
  2. Find the following line and change the true value to false:
    writeParam('filenetAlwaysRubberband', 'true' ); 
  3. Save and close the WcmJavaViewer.jsp file.
  4. If IBM FileNet Workplace XT is installed as an EAR file or a WAR file, update that archive file with the updated WcmJavaViewer.jsp file.


Last updated: October 2015
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