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Case Monitor example: Setup

The tasks and steps provided here set up the conditions to monitor user-defined data fields in a sample workflow. The workflow consists of three steps that check credit for an incoming customer order, and either ship the order or notify the customer of credit problems. The data in each workflow includes the amount of the order, the region where the order will be shipped (location), and a credit value.

About this task

To prepare this example, you will need to create and configure a data source, create work queues, expose some data fields, and create workflows in progress.

In a later example, the IBM® Cognos® Real-time Monitoring Workbench and Dashboard applications are used to configure the Case Monitor objects and monitor the workflow activity based on this setup.
Example - Adding user-defined fields as measures and dimensions
Monitors the total value and average value of the Amount field by location in active workflows.


Last updated: October 2015
bas_example_setup.htm

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