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Workflow-related reports

Workflow-related reports provide you with information about the status and processing of workflows in your system. To make sense of the reports, it helps to understand the distinction between a workflow and a work item. A workflow is a single instance of a workflow definition. It consists of one or more work items. A work item is the smallest individual piece of a workflow.

The term "work item" is often used interchangeably with "step," although steps involving more than one participant actually consist of several work items, one for each participant.

Table 1. Workflow reports
Chart Name Description
Current Number Of Workflows The number of workflows currently in the system. The information is grouped by workflow definition.
Average Age of Current Workflows The average age of all workflows currently in the system. Age is computed from the time the workflow was launched.
Average Time Spent To Complete The Work Items Of The Workflows The average amount of time, in minutes, that it took to complete work items of the workflow during the specified time period. The information is grouped by time and workflow definition.
Average Time Spent To Complete Workflows During Time Period The average amount of time, in minutes, that it took to complete workflows during the specified time period. The information is grouped by time and workflow definition.
Number Of Incoming Workflows During Time Period The number of workflows that entered the system during the specified time period. The information is grouped by time and workflow definition.
Number Of Workflows In Progress During Time Period The number of workflows in the system at the end of the specified time period. The information is grouped by time and workflow definition.
Number Of Workflows That Completed During Time Period The number of workflows that were completed during the specified time period. The information is grouped by time and workflow definition.
Time Spent To Complete The Work Items Of The Workflows The total time spent to complete the work items during the specified time period. The information is grouped by time and workflow definition.
Time Spent To Complete Workflows The total time spent to complete workflows during the specified time period. The information is grouped by time and workflow definition.


Last updated: October 2015
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