IBM FileNet P8, Version 5.2.1            

Incorrect document class used for content in the FileNet Image Services storage area

Content Platform Engine content that is created in the FileNet® Image Services file storage area is assigned to the incorrect document class.

Symptoms

Non-federated Content Platform Engine content that is created in the FileNet Image Services file storage area is assigned to the incorrect document class.

Causes

If you create the FileNet Image Services file storage area before you create the object store, a problem can occur if you create the object store and override the FileNet Image Services document class to be a class other than the default class that is defined for the FileNet Image Services fixed device. The result is that non-federated content that is created in the file storage area is assigned to the default document class of the fixed content device rather than to the document class that you selected when the object store was created.

Resolving the problem

To ensure that new content that is created in the FileNet Image Services storage area is assigned the correct document class:
  1. In the object store navigation pane of the Content Platform Engine administration console, click Administrative > Storage Area and open the FileNet Image Services storage area.
  2. On the Retention tab of the fixed storage area, change the document class to some other class and click Save.
  3. Change the document class back to the original value and click Save.
  4. Clear the cache by restarting all storage services.


Last updated: October 2015
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