FileNet P8 Case Analyzer, Version 5.2.1            

Configuring the Case Monitor project for Case Analyzer

If you installed the Case Monitor project component, you must complete configuration steps for IBM® Cognos® Real-time Monitoring and Case Monitor.

Install and configure IBM Cognos Real-time Monitoring

To monitor the current state of case and workflow processes, ensure that IBM Cognos Real-time Monitoring is installed and configured to integrate with Case Analyzer. For more information about installing and configuring IBM Cognos Real-time Monitoring, see the IBM Cognos Business Intelligence product documentation.

Configure Case Monitor

To ensure that the required applications are running and that the preconfigured Case Monitor objects are imported to your IBM Cognos Real-time Monitoring installation, complete the steps to configure Case Monitor. For more information, see Case Monitor configuration. This section includes tasks to verify that the source system is prepared, to configure a data source to connect to the Case Analyzer store, to import the Case Monitor project, and to enable JDBC agents.

If you plan to implement IBM Case Manager solutions as part of an IBM Case Foundation system, Case and Task objects are provided for your use. You can continue to monitor workflows and work items with the provided Workflow and Work Item objects.



Last updated: October 2015
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