Before you can upgrade Case Analyzer, you must gather the database
information that is required for the upgrade.
You need the following database information for the
Case Analyzer upgrade:
- Your current Database Instance Names, NLS, and character set configurations
- The dedicated TCP/IP port number of the database instance that Case Analyzer uses
To determine the TCP/IP port number for Microsoft SQL Server:
- Open Microsoft SQL Server Enterprise
Manager and display the database instance properties.
- On the General tab, click Network
Configuration.
- Select TCP/IP in Enabled
protocols.
- Click Properties.