You can start and stop the Content Platform Engine software
by using graphical user interface (GUI) or command line instructions.
Procedure
Tip: You can configure various options for
automatic startup. In order to provide you with all of the steps required
to start this component, the following procedure assumes that no automatic
startup options have been configured. Click

for instructions on enabling automatic startup
for a step. Where automatic startup is configured, the related step
becomes unnecessary.
Follow the instructions for the appropriate action:
Action |
Steps |
Startup |
- Start the directory service server:
Use the startup procedures
specified by your directory service software vendor.
- Start the database server software. Where databases are remote
or not collocated, be sure to start the global configuration database
and the databases for the object stores, legacy
workflow systems, and Case Analyzer stores:
Use the
startup procedures specified by your database software vendor.
- If OLAP integration is enabled for a Case Analyzer
store, start the Case Analyzer SSAS connector service:
Important: If you intend to use Case Analyzer Excel Reports
or Cognos Business Intelligence, the Case Analyzer SSAS
connector service must be running. This service must be
installed on a Windows server and therefore might not be collocated
with the Content Platform Engine software.
- GUI
- Use the Windows Services console on the server where the Case
Analyzer SSAS connector is installed to start the Case
Analyzer SSAS connector service.

- Command line
- Enter the following command on the server where the Case Analyzer
SSAS connector is installed:
net start "Case Analyzer SSAS connector"
- Start the application server software:
Use the startup procedures
specified by your application server software vendor.
|
Shutdown |
- Stop the application server software:
Use the shutdown procedures
specified by your application server software vendor.
If your
application server software provides these options, you can do the
following actions:
- Stop an individual application: you can stop the Content Platform
Engine application.
- Finish work-in-progress: you can allow in-progress work to complete
before stopping Content Platform Engine.
Because the data sources are defined by default at the cell
(for WebSphere) or domain (for WebLogic) level, you might need to
stop the application server software to release the connection to
the database.
- If OLAP integration is enabled for a Case Analyzer
store, stop the Case Analyzer SSAS connector service:
- GUI
- Use the Windows Services console on the server where the Case
Analyzer SSAS connector is installed to stop the Case Analyzer
SSAS connector service.
- Command line
- Enter the following command on the server where the Case Analyzer
SSAS connector is installed:
net stop "Case Analyzer SSAS connector"
- Stop the database server software. Where databases are remote
or not collocated, be sure to stop the global configuration database
and the databases for the object stores, legacy
workflow systems, and Case Analyzer stores:
Use
the shutdown procedures specified by your database software vendor.
Tip: For backup purposes, you can take the associated
databases offline.
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