Consider the following best practices when you are using the IBM® FileNet® Case Monitor project.
Memory usage is a primary consideration when you are configuring the Case Monitor project. Each additional measure in a stateful view or cube, additional dashboard object, and additional rule and alert combination can increase memory usage. Monitor the memory usage as you add these items to the Case Monitor project. It is best to make one change at a time. For example, add one user-defined field, and create the dashboard object, rules, and alert by using that field. Check the system memory usage at each addition before you continue to the next item.
The following are tips for configuring a Case Monitor project:
When you create a lookup table that queries user-defined dimension data from the Case Analyzer store, disable the Enable prefetch option. Because Case Analyzer dimension tables can grow over time and it is not possible to synchronize the invalidation schedule with the dimension table updates, do not enable the Enable prefetch option.
Follow the IBM Cognos® Real-time Monitoring instructions that are found in the IBM Cognos Business Intelligence online documentation to back up and restore your IBM FileNet Case Monitor project and metadata.