Use Case Analyzer and either the provided IBM® Cognos® Business Intelligence reports or the Microsoft Excel spreadsheets (pivot chart) to generate dynamic chart-based reports from statistical information gathered from the Content Platform Engine or Process Simulator.
Sets of preconfigured reports enable you to create reports for either case activities or for workflow events. These reports display summarized information about both active cases and workflows, as well as historical data. With chart-based reports, you can drill down to any level of detail and view the data from many perspectives to help you analyze and manage case and workflow processes.
After you are familiar with the predefined reports, you can modify them or create your own charts to display the additional dimensions and measures that you have exposed.
You can also Publish your reports for others to access.