Start of changeIBM FileNet P8, Version 5.2.1            

Fixing workflow exceptions for empty workflow groups

One of the possible workflow exceptions concerns workflow groups with no users. An exception occurs if a work item has such an empty workflow group and the item reaches a step that is configured for the group. The workflow system routes the work item to the Conductor queue (as with all work items that have workflow exceptions).

To fix such a workflow exception so that the work item can continue:

  1. Add one or more users to the workflow group. For more information, see Editing workflow groups for work items.
  2. Change the value of the field F_WFReminder to 1. For more information, see Editing work items.
  3. Complete the work item. For more information, see Completing work items. The work item is dispatched to the original step that caused the workflow exception.


Last updated: October 2015
bpfdh205.htm

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