IBM FileNet P8, Version 5.2.1            

Collecting data for IBM Content Search Services

If you cannot solve a problem by troubleshooting the symptoms, you might need to contact IBM Software Support for additional assistance. In such cases, you must collect diagnostic data before contacting IBM Software Support.

Collecting data before opening a problem management record (PMR) can help IBM Software Support answer the following questions:

For information on the data you should collect before contacting IBM Software Support, see the following technote: MustGather: IBM FileNet P8 Content Search Services (CSS) for Content Based Retrieval



Last updated: October 2015
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