A set of preconfigured IBM® Cognos® Business Intelligence reports is provided with Case Analyzer to display information in chart form. However, you must have the IBM Cognos Business Intelligence software installed and the reports deployed on your system to use the reports. When you open a sample IBM Cognos Business Intelligence Case Analyzer report, the data displayed is based on sample data to produce the charts; however, you can customize the reports for your business analysis purposes. Refer to your IBM Cognos Business Intelligence documentation for more information about creating and customizing these reports.
A set of preconfigured reports to use the Microsoft Excel pivot chart feature is provided to display information. However, before you can view or modify the reports provided with the Case Analyzer Client software, you must either install the Case Analyzer Client reports on your PC or have access to the installed reports on a network or in an object store. See your system administrator to determine the proper procedure for your site. When you open a sample Case Analyzer report in Excel, the data displayed is based on sample data. To display data from your Case Analyzer database, click the Refresh button. When you refresh the display, dimension levels that do not exist in your database are rolled up into the next level. See the Microsoft Excel online help for full details on the use of pivot charts.
If you installed the Case Analyzer Client software locally, you can find these reports in the step folder under the directory where you installed the product. If not, ask your Case Analyzer administrator for the location of the reports.
Case Analyzer uses online analytical processing (OLAP) technology to provide the data for your charts. Before modifying charts, you should familiarize yourself with the basic OLAP concepts and terminology.