IBM FileNet P8, Version 5.2.1            

Terminating a work item

Use the Terminate Work window to end the processing of a work item.

Attention: Use caution when terminating a work item. Once terminated, it cannot be recovered.

The Terminate Work command calls the Terminate map defined in or inherited by the workflow. The work item is then processed and ultimately terminated according to the logic of the Terminate map. If you have special processing in the Terminate map, this processing is executed.

As an alternative to Process Tracker, you can delete work by using the administration console. Deleting work removes a work item from the system with no further processing.

If there is only one active work item, terminating or deleting that work item ends the workflow. If there are multiple work items (multiple users processing work), the workflow can continue.

Tip: You might want to terminate the work for one participant in a multi-participant step.

To terminate a work item:

  1. From the Tasks menu, select Terminate work at a step.
  2. Select a step from the Step list.

    Process Tracker lists steps that have active work items only. In addition, Process Tracker does not display steps associated with queues to which you are denied access.

    In the Work Queue box, Process Tracker displays the name of the associated work queue, or Inbox if the work item is in a user queue.

  3. In the Participants list, select a work item to terminate.
    • If a work item is assigned to a work queue, the name of the queue is displayed in square brackets.
    • If a work item is assigned to a participant, the name of the user is displayed.
    • If a work item is locked by a user other than the one to whom it is assigned, the name of that user is displayed in parentheses.
  4. To confirm termination of a work item,
    Option Description
    Click Apply To confirm termination but leave the window open to choose another work item.
    Click OK To confirm termination and close the window.


Last updated: October 2015
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