CPU consumption is low and yet a backlog of index requests exists in the index request queue.
Possible cause | Troubleshooting strategy |
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The number of preprocessing threads or indexing threads for index servers is set too low. | Monitor the input and output queues of index servers to determine the optimal number of threads. For more information, see Troubleshooting queues. |
The work capacity for IBM Content Search Services or Content Platform Engine is set too low. | Monitor your system with the system dashboard to determine whether work capacity can be increased. For more information, see Indexing work capacity. |