Oracle Outside In Image Export does not support thumbnail generation for all formats, such as
audio and video files.
For information about the document types that the Oracle product supports, do
the following steps:
- Verify the version of the Oracle product that your Content Platform Engine uses. To do so, see the INSO version on the Content Engine Startup Context page (ping page). For
information about browsing to that page, see the instructions in Verifying the Content Platform Engine deployment.
- If the verified Oracle product version is the latest product version, you can find the
information about the supported document types by following these steps:
- Browse to the following website: Oracle.
- On the Oracle website, search for "Outside In supported formats".
- In the search results, click the link to the document that contains the supported formats for
Outside In.
- If the verified Oracle product version is not the latest product version, contact Oracle for
information about the supported document types for that version.