Content Platform Engine, Version 5.2.1       Application server:  WebSphere Application Server     

Application server does not start after installation and shutdown (WebSphere Application Server)

The WebSphere® Application Server might not start after installation and shutdown because LDAP settings are not configured correctly or JVM startup arguments are not specified properly.

Symptoms

The WebSphere Application Server does not start after installation and shutdown.

Causes

This problem can occur because of several reasons:

Resolving the problem

To resolve the LDAP problem, you must have valid LDAP users to enable Global Security.
Important: The WebSphere Application Server User ID (referred to as the WebSphere Administrative Login during Content Platform Engine installation) must reside within the LDAP Base Distinguished Name that you specified during Content Platform Engine installation.

To modify your LDAP settings:

  1. Run \IBM\WebSphere\AppServer\profiles\profile\bin\wsadmin -conntype NONE.
  2. At the wsadmin> prompt, enter securityoff.
  3. Enter exit.
  4. Restart the application server.
  5. Start the WebSphere Console and make the necessary changes to the LDAP security settings.
  6. In the WebSphere Console, re-enable Global Security.
To correct the JVM startup arguments, modify or remove the problematic argument values:
  1. Open the /IBM/WebSphere/AppServer/profiles/<profile>/config/cells/<cell_name>/nodes/<node_name>/servers/<server_name>/servers.xml file.
  2. Search for "genericJvmArguments".
  3. Modify or remove the incorrect argument values.
  4. Save your changes.


Last updated: October 2015
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