Documents do not replicate between Content Platform Engine and
FileNet® Image Services.
Symptoms
On rare occasions, documents might fail to replicate from one system to the other. On
FileNet Image Services, federation errors are recorded in the IBM®
FileNet Content Federation Services for Image
Services export error log. Use the Remote Admin Console to reexport the
appropriate documents. On Content Platform Engine, unfederated documents and
annotations remain in the replication queue.
Resolving the problem
To resynchronize Content Platform Engine and FileNet Image Services properties:
- Resynchronize with FileNet Image Services properties:
- Use the administration console to find all the replication queue entries for the document
object. Delete the entry that is marked as Failed so that the next
entry can be processed. The next entry might fail also. Repeat the deletion process until all the
entries are removed from the replication queue. This action is necessary in case one of the entries
is a Delete action.
- Use the Remote Admin Console to reexport the document.
- Resynchronize with Content Platform Engine properties:
- Use the administration console to find all the replication queue entries for the document
object. Delete the queue entries for which the operation is create or update.
- Fix the problem in the Content Platform Engine document.
- Verify that the values of the mapped properties in the FileNet Image Services document match the values of the properties in the Content Platform Engine
document. If not, manually update the property values for the FileNet Image Services document.